Dunkin'

3.9
714 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ozone Park, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10202 Atlantic Ave, Ozone Park, NY
11416, United States

Hours

Reviews

3.9
714 reviews
5 stars
347
4 stars
163
3 stars
77
2 stars
37
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to frustration and dissatisfaction.

Order Accuracy

There were numerous complaints about incorrect orders and poor attention to detail, particularly regarding food preparation.

Service Speed

Customers frequently noted slow service, especially during busy hours, with some reporting long wait times for simple orders.

Cleanliness and Hygiene

Several reviews highlighted concerns about cleanliness and hygiene practices, including unsanitary conditions and improper food handling.

Product Quality

While some customers enjoyed the food and drinks, others reported inconsistent quality, with complaints about stale donuts and poorly made beverages.
  • MK
    Michael K
    4 days ago
    4.0
    Open 24 hours and buy my coffee with cash after midnight.
  • JA
    Javi Ace
    Dec 20, 2025
    2.0
    Only cash at 4am ....what a good way to start your morning... everyone is not carrying cash but a debt card yes ....at 4am ....wow cause he ain't want to take my order ....
  • OM
    Omar Malik
    Dec 18, 2025
    2.0
    Waited 20 mins for a coffee . It is ridiculous many came after me and left before me.
  • MM
    MXRage
    Dec 16, 2025
    3.0
    I've been here multiple times its alright for a dunkin nothing special, they have messed up my orders before but most of the time they do make it right. Don't go on school hours as a school is near and its just a hassle if you want quick service
  • NA
    Neeshat Abbas
    Nov 14, 2025
    1.0
    The workers here are incredibly rude, and I’m honestly frustrated because I went out of my way to stay respectful the entire time. I had an issue with the Dunkin app charging me six times for the same order, and I calmly tried to explain the situation to the staff. Instead of listening, they immediately dismissed me and told me to “just call customer service” or “talk to the manager.” When I asked for the manager, she refused to even come speak to me and had someone else tell me, again, to call customer service. No apology, no attempt to understand, nothing. And this isn’t the first time something like this has happened. To make things worse, another customer kindly offered to pay for my drink along with his own. He gave the cashier $40 and told them the remaining amount was for me. The workers kept the extra money as a tip and refused to give it to me. It was disrespect on top of disrespect. Overall, the customer service was horrible.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Ozone Park, NY?

Dunkin' in Ozone Park, NY is open 24 hours a day, every day of the week.

Can I order Dunkin' products online or via an app?

Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android, or order online through their order URL.