Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ozone Park, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
704 reviews
5 stars
344
4 stars
160
3 stars
76
2 stars
35
1 star
89
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted unprofessional and rude behavior from staff, indicating a negative customer service experience.
Food Quality
Customers reported inconsistent food quality, with issues such as stale donuts, poorly made drinks, and incorrect orders.
Service Speed
Many customers experienced slow service and long wait times, particularly during busy hours.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and concerns about food handling.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their food and drinks.
- NANeeshat AbbasNov 14, 20251.0The workers here are incredibly rude, and I’m honestly frustrated because I went out of my way to stay respectful the entire time. I had an issue with the Dunkin app charging me six times for the same order, and I calmly tried to explain the situation to the staff. Instead of listening, they immediately dismissed me and told me to “just call customer service” or “talk to the manager.” When I asked for the manager, she refused to even come speak to me and had someone else tell me, again, to call customer service. No apology, no attempt to understand, nothing. And this isn’t the first time something like this has happened. To make things worse, another customer kindly offered to pay for my drink along with his own. He gave the cashier $40 and told them the remaining amount was for me. The workers kept the extra money as a tip and refused to give it to me. It was disrespect on top of disrespect. Overall, the customer service was horrible.
- YAYeasin arafatOct 28, 20251.0Some of the staff here have very bad behavior. They don't treat customers well.
- IBIftikhar BaigOct 20, 20255.0There was doubt my was so good and there hot chocolate
- LMLu MarieSep 28, 20255.0If this is in queens, ozone park? Great place. Fresh food. Great service. That's for sure sure 😊😁
- CBCheesehead BrownpantsSep 27, 20252.0The donuts are good, but one day I went to the local wingstop and they had nowhere to sit so then I went to Dunkin and bought a donut and the moment I sat down and opened my wingstop they said “no outside food allowed” when a kid was literally eating subway! I was furious, I would go sgain only because it’s near my school and the food is pretty good. Warning to any people that no outside food is allowed.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Ozone Park, NY?
Dunkin' in Ozone Park, NY is open 24 hours a day, every day of the week.
Can I order Dunkin' products online or via an app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android, or order online through their order URL.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some popular menu items or specialties at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Are there any new holiday drinks available at Dunkin'?
Yes, Dunkin' offers new holiday drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites such as the Peppermint Mocha and Toasted White Chocolate Signature Lattes during the holiday season.
Does this Dunkin' have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
What payment methods are accepted at Dunkin'?
Dunkin' accepts both debit and credit cards as payment methods.
What nearby restaurants can I visit around Dunkin' at 10202 Atlantic Ave?
Nearby restaurants include Subway, Wingstop, and another Dunkin' location, offering various quick dining options before or after your visit.
Which service-oriented businesses are close to Dunkin' in Ozone Park?
Nearby service businesses include Shimon Auto Repair, Chase Bank, M Nail Bar & Lash, and Payomatic, which could be convenient for errands during your visit.
Are there any healthcare facilities near this Dunkin'?
Yes, nearby healthcare facilities include Dr. Vincente Calderon Optometrist & Associates, Pearle Vision, Zwanger-Pesiri Radiology, and Silver Star Urgent Care.