Wendy's

3.9
701 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
170 5th Ave, Owego, NY
13827, United States

Hours

Reviews

3.9
701 reviews
5 stars
283
4 stars
200
3 stars
107
2 stars
54
1 star
57

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers reported cleanliness issues, particularly in the bathrooms, while others noted that the dining area was clean.

Food Quality

Mixed reviews on food quality; some enjoyed the meals while others received cold or poorly prepared items.

Service Speed

Service speed varied significantly, with some customers experiencing long wait times while others praised the quick service.

Order Accuracy

Frequent complaints about incorrect orders, with many customers noting that their requests were not fulfilled properly.

Staff Attitude

Customer service experiences were inconsistent; some staff were friendly and accommodating, while others were reported as rude or unprofessional.
  • JJ
    JD
    Nov 2, 2025
    1.0
    Food was cold. Cashier was nice. Place was empty, why was the food cold?, also, there is an awful smell when you walk into this wendys, so bad you really don't want to order food. Either their not cleaning the bathrooms🤢, or the septic is backing up, whatever it is, it is nasty. Employees sharing a vape pen by the other entrance on their breaks, is there no break room or an area where they can sit outside instead of on the ground next to the entrance???
  • BA
    Brytney Austin
    Oct 19, 2025
    2.0
    As soon as you walk in it smells like bathroom which are located in between the entrance doors and restaurant. Staff may not be properly trained but food quality also lacked I fear because of it. I usually don’t come to restaurants reviewed below 4 stars for this reason. It’s a good reminder. Should have just tried the steak bites at Arby’s instead. 😭
  • EJ
    Esther Johnson
    Oct 13, 2025
    4.0
    Came in with a big group last night, food still came out quick, hot, and delicious. The staff, though busy, were all so sweet and kind. My kiddo has ARFID and they accommodated for his needs. Thank you!
  • KK
    Kyra
    Oct 8, 2025
    4.0
    Great place. Always fast and particularly fresh. Please stop forgetting to add cheese to my baked potato, it's happened multiple times.
  • RV
    Robert Fiore (The Vietnam vet.)
    Oct 2, 2025
    3.0
    This McDonald's has way of making chicken sandwich look and taste like a hamburger.

Frequently Asked Questions About Wendy's

Is Owego Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.