McDonald's

3.2
1346 reviews
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Business Details

29 Hickories Park Rd, Owego, NY
13827, United States
(607) 687-1474
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
29 Hickories Park Rd, Owego, NY
13827, United States

Hours

Reviews

3.2
1,346 reviews
5 stars
382
4 stars
284
3 stars
223
2 stars
144
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Staffing Issues

Many reviews highlighted a lack of staff, leading to poor service and overwhelmed employees.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions in both the dining area and restrooms.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, contributing to overall dissatisfaction.

Customer Service

While some staff were noted as friendly, many reviews mentioned rude or unhelpful interactions, particularly during busy times.
  • MM
    Mike mjackson1@stny.rr.com
    2 days ago
    1.0
    Terrible service. Especially in the drive thru. They are a far cry from fast. Be prepared for a long wait in the drive thru. Never again
  • AM
    Angie Malone
    Nov 7, 2025
    3.0
    It was okay. Usual McD food. Fries were great as usual.
  • BO
    Brian O
    Oct 25, 2025
    1.0
    I come here often and half the time there's a half hour wait in the drive thru DUE TO LACK OF EMPLOYEES. THATS A MANAGEMENT RESPONSIBILITY they are continually deficient at. THIS IS AN ONGOING PROBLEM FOR SEVERAL MONTHS. CORPORATE NEEDS TO STEP IN AND CORRECT THIS PROBLEM ASAP. FIX IT
  • SC
    Suzanne Cook
    Oct 13, 2025
    1.0
    Sadly, Mcdonalds has become the worst fast food restaurant out there. There seems to be no orginization. No one who stays out front anymore and the customers waiting to order are completely ignored. Food comes poorly wrapped, barely put together. Staff serms frustrated and overwhelmed. I think by adding so many different items on their menu it's made it impossible for the staff. They were do much better when they stuck to burgers, fries and shakes.
  • TS
    Tom Sickler
    Oct 8, 2025
    1.0
    Worst franchise in Uostate Ny I pulled up when there was a car at the window and two cars at the two Kane ordering kiosks. After 5 mins of nothing I decided to start timing the line. Guy before me waited at least 8 minutes to order (that is lap 1…from waiting until I started timing it when they came into the intercom to take his order. Lap 2 was from when I was told “I’ll be right with you” to getting to ne. Lap 3 was how long it took to take my money Lap 4 was how long I waited to get my food. I no side was sparsely populated. I watched 4 cars give up. I asked the teenager if they were short staffed and she said no. But mentioned the manager is slow….no kidding! The Ubers need to replace that manager. October 8 2025 around 6-6:45 timeframe. Do better cause we ain’t loving it.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 29 Hickories Park Rd, Owego?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at midnight.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 6:00 AM to 10:30 PM.