McDonald's

3.4
655 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2202 NY-96, Ovid, NY
14521, United States

Hours

Reviews

3.4
655 reviews
5 stars
192
4 stars
150
3 stars
140
2 stars
56
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude behavior and long wait times.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a lack of consistency in order fulfillment.

Cleanliness

The cleanliness of the location received varied feedback, with some noting it was clean while others described it as dirty and cramped.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared food.

Staff Performance

Certain staff members, particularly Maurice, received high praise for their friendliness and efficiency, contrasting with reports of unprofessional behavior from others.
  • GB
    Garrett Biles
    Nov 7, 2025
    2.0
    Food was okay, I don’t expect much coming from fast food but the service wasn’t so good. It took a good 5 minutes for anyone to come over to the counter to take my order and someone finally did but it was the worst interaction I’ve had here. The man who took my order didn’t say hi or what would you like. Instead he had his phone up to his ear talking to someone and didn’t even pay attention to me. I didn’t catch his name but he was the worker covered in tattoos. Oh and it took another 10 minutes to get the food, I heard them say that they would be waiting on my Mccrispy but they never told me. I would’ve liked some communication. Not a good look McDonald’s, this place is going downhill very fast. You need to hire some competent workers.
  • JL
    Jane Leon
    Oct 28, 2025
    4.0
    Staff was friendly, quick,not real busy. Easy to find plenty of parking. Connected to a gas station so convenient use of time.
  • HS
    Henry Small
    Oct 14, 2025
    5.0
    Maurice is the best.
  • JB
    Jeremy Broshears
    Oct 13, 2025
    5.0
    McDonald's/corporate overlords, let me tell you... This dude Maurice that was running the drive thru was truly a delight. A wonderful person with a beautiful soul (and a beautiful singing voice). Give this guy a raise or put him in charge because he's amazing! People like him are hard to find. He alone raises the bar for this franchise location. I'd hire him to work at my winery in an instant.
  • WC
    William Covey
    Sep 18, 2025
    1.0
    In waiting on my food for over an hour worst store i have ever been to

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Ovid, NY?

McDonald's in Ovid is open daily from 5:30 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:30 AM to 11:00 PM.