Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Otego Subway® Restaurant at 195 County Route 48 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I recommend it only if you are immortal and able to wait half a century.
RW
Ricardo willis
Apr 30, 2023
1.0
Black People Beware - They don’t want us here!!!!!
I visited 5/30 around 10:00am…
First, the young lady hid behind the door, hoping I would walk away from the counter. It was only after I remained at the counter and made eye contact with her when she peeked to see if I was still standing there. The young lady had a visible look of annoyance on her face and her tone was condescending.
I asked her what meats were served on the cold cut sandwich, she stated “bologna”, in a very condescending tone. I asked her was that the only meat served on the sandwich, she stated “yes”. In an attempt to diffuse the situation, I decided to order a steak sandwich to quickly remove myself as quickly as possible from the situation.
This young lady then proceeds to make the sandwich while continuing to speak in this rude manner. She over cooked the meat and bread, adds browning lettuce and the remaining condiments I asked for. Once she finished, I asked her to cut the sandwich in half, she gives me an annoyed look. The sandwich was placed on the counter and before I paid, I decided to press down on the bread to feel how hard it was. I politely told her that the bread was toasted too hard. I told her I wouldn’t be paying for this. This lady, proceeds to roll and cut her eyes at me; while walking away. She proceeded to tell me she would make another, declined. At that point I believe she realized that her actions were unprofessional, she then stated very quickly “I’ll make it again”, stated “I’m good”. I paid the cashier for my chips and then left store. I shouldn’t have purchased anything.
In my experience her action’s clearly demonstrated an underlying issue. My professional experience in the culinary, f&b, hospitality and customer service fields which spans over 30 years allows me to make this assessment. Also, my extensive work history which includes serving as a board appointed Chief Executive Officer and post secondary culinary arts / hospitality management instructor.
I know the difference between someone who is having a bad day and someone treating you differently because of the color of your skin.
I should have known from the dirty looks when I walked in, they didn’t want me there. It’s upstate New York!!!!
The Subway restaurant is located at 195 County Route 48, Otego, NY 13825, inside the Mirabito Travel Center.
What are the opening hours of the Subway at Mirabito Travel Center?
Subway is generally open 24 hours from Tuesday to Saturday, with limited hours from 12:00 AM to 9:00 AM on Monday and Sunday.
What meals are served at the Subway in Otego?
The Subway serves breakfast, lunch, and dinner meals.
Does this Subway location offer in-store pickup and delivery services?
Yes, this Subway location provides in-store pickup and convenient delivery options.
Can I dine inside the Subway at Mirabito Travel Center?
Yes, this Subway location serves dine-in customers.
Is catering available at the Subway in Otego?
Yes, catering services are offered at this Subway restaurant to assist with your event needs.
How can I order food from this Subway?
You can order from Subway online via their menu page or mobile app for quick and easy ordering, and also pick up curbside if preferred.
What nearby places can I visit before or after dining at Subway?
Nearby places include Mirabito gas stations and convenience stores for fueling or shopping, and Krispy Krunchy Chicken for alternative dining options.
Where can I find gas stations near the Subway at Mirabito Travel Center?
Several gas stations are near Subway, including Mirabito, Quickway Citgo, Valero, and Sunoco, convenient for customers needing fuel during their visit.
What other dining options are close to the Subway in Otego?
Nearby dining options include Krispy Krunchy Chicken for chicken dishes and The O at 112, which offers barbecue and American cuisine.
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