Riverwalk Bagels is bringing NYC to Oswego. Before opening our shop, we consulted world-renowned bagel artists to help us perfect our very own bagel recipes. Our ingredients are locally sourced, and all of our menu items are fresh and made from scratch. Stop by today to try our artisan bagels – perfectly crispy on the outside, fluffy and chewy on the inside.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.