Wendy's

3.7
622 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
177 State Route 104, Oswego, NY
13126, United States

Hours

Reviews

3.7
622 reviews
5 stars
249
4 stars
151
3 stars
102
2 stars
39
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables, bathrooms, and a poorly maintained dining area.

Food Quality

While some customers enjoyed the food, many others complained about cold, improperly cooked, or incorrect items, indicating inconsistency in food preparation.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, suggesting that service can vary.
  • PP
    PJ
    Nov 2, 2025
    1.0
    Only time this wendy’s gets my order right is if I physically go into the store. If I go through drive through or order through doordash something’s always missing or made wrong
  • AC
    Alex Colin
    Sep 17, 2025
    5.0
    Always great for when I need a quick breakfast. The girl who works in the morning on the drive through with light brown hair is always pleasant.
  • DT
    DJ T.
    Sep 11, 2025
    5.0
    We went for a quick dinner on Halloween evening. The girl who waited on us was very efficient and very busy and very nice. I love the Minute Maid Frank's specialty the lime that you can get yourself at the beverage area Love the self serve drink selection. One improvement badly needed is table cleaning. They are always dirty. Even when no customers are at counter. Please take the minute to wash table tops and seats!
  • MW
    Mike Weigelt
    Aug 22, 2025
    1.0
    New decor is disgusting. My feet are sticking to the floor. Very disappointing The manager brought the food over and his feet were sticking to the floor. He still didn't clean the floor. The spicy chicken sandwiches now some smashed piece of meat. Don't know what it is, but it's not the same. Looks like a hospital cafeteria now.
  • SL
    Sherod L
    Aug 21, 2025
    3.0
    Drove thru. Everything was good

Frequently Asked Questions About Wendy's

Is Oswego Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru in Oswego?

The drive-thru at Wendy's Oswego is open daily from 6:30 AM to 1:00 AM.