Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some experiencing rude staff and long wait times.
Food Quality
Many reviews highlighted issues with food temperature and quality, including cold and improperly cooked items.
Cleanliness
Multiple customers noted that the restaurant, including bathrooms and dining areas, was not clean and needed attention.
Order Accuracy
Several customers experienced incorrect orders, leading to frustration and dissatisfaction.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, affecting overall customer experience.
PP
PJ
Nov 2, 2025
1.0
Only time this wendy’s gets my order right is if I physically go into the store. If I go through drive through or order through doordash something’s always missing or made wrong
AC
Alex Colin
Sep 17, 2025
5.0
Always great for when I need a quick breakfast. The girl who works in the morning on the drive through with light brown hair is always pleasant.
DT
DJ T.
Sep 11, 2025
5.0
We went for a quick dinner on Halloween evening. The girl who waited on us was very efficient and very busy and very nice. I love the Minute Maid Frank's specialty the lime that you can get yourself at the beverage area Love the self serve drink selection. One improvement badly needed is table cleaning. They are always dirty. Even when no customers are at counter. Please take the minute to wash table tops and seats!
MW
Mike Weigelt
Aug 22, 2025
1.0
New decor is disgusting. My feet are sticking to the floor. Very disappointing The manager brought the food over and his feet were sticking to the floor. He still didn't clean the floor. The spicy chicken sandwiches now some smashed piece of meat. Don't know what it is, but it's not the same. Looks like a hospital cafeteria now.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oswego, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oswego, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (315) 326-4313.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Oswego Wendy’s serve breakfast?
Yes, this Wendy’s location in Oswego, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Oswego?
The drive-thru at Wendy's Oswego is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location in Oswego serve breakfast?
Yes, Wendy's in Oswego serves breakfast, which you can order via their app or website.
How can I order delivery from Wendy's in Oswego?
You can order delivery by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment methods are accepted at Wendy's Oswego?
Wendy's Oswego accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at Wendy's Oswego?
Yes, Wendy's Oswego offers drive-thru service with hours from 6:30 AM to 1:00 AM every day.
How can I contact Wendy's Oswego for feedback or questions?
You can contact Wendy's Oswego directly at (315) 326-4313 or provide feedback via their Customer Care team online or phone number 888-624-8140.
Are there any nearby fast food restaurants near Wendy's Oswego?
Nearby fast food options include Burger King, McDonald's, Popeyes Louisiana Kitchen, Taco Bell, KFC, and A&W Restaurant, offering variety if you want to explore more dining options in the area.
What other services or stores are close to Wendy's Oswego that I can visit?
Near Wendy's Oswego, you can visit Rite Aid or Walgreens for pharmacy and convenience store needs, Sherwin-Williams for home improvement, and NBT Bank or PathFinder Bank for financial services.
Are there any recreational spots near Wendy's Oswego?
Yes, Lake Ontario Oswego, a nearby lake, offers opportunities for outdoor activities and is a nice place to visit before or after your meal.
Does Wendy's Oswego have a casual dress code?
Yes, the attire at Wendy's Oswego is casual, making it a relaxed place to dine in.