Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, with many experiencing long wait times in the drive-thru and inside the restaurant.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Reviews highlighted a lack of friendliness and professionalism among staff, with some customers describing employees as rude or disconnected.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the dining area and issues with food quality, including stale or cold items.
Management Issues
Customers expressed concerns about poor management and staffing levels, suggesting that the location is understaffed and poorly run.
VL
Vinny Livich
3 days ago
1.0
waited an hour and a half for my food pathetic place never going there again shut this place down please
JS
J Smith
Nov 15, 2025
1.0
Issue everytime at this place. I order 2 fries, 2 chick wraps and 2 McDoubles and a shake ……that’s 2 McDouble cheeseBURGERS. Look in the bag see everything there, cool. Get home, 2 wraps, 2 fries, shake, and 2 buns with pickles cheese and condiments, oh wait sorry…..cheese on one of them not on the other……..how do you miss 4 whole burger Pattie’s on 2 burgers on an order so small and simple wrap them and all. And how do you put cheese on one empty bun but not the other. Everything was #2 except the shake. $25 for half our meals. Thx. Step your game up it’s a joke.
PB
Phil Batchelor
Nov 8, 2025
1.0
I ordered hot cakes and sausage today and nothing else, and I was pulled ahead in drive thru and had to wait 7 minutes for them to come out. Completely unacceptable "fast food" if I wanted to wait i would have went to a diner
EE
Emily
Oct 28, 2025
1.0
I genuinely can not stand this McDonald’s 💔 EVERY time I order from here, they manage to mess it up SOMEHOW 😭 they always forget at least something or just don’t listen to what I order and do whatever 🙁 i’m so disappointed every time I order here because I’ll spend my money on it and then they don’t even give me everything i asked for :(((
RB
Rebecca Beatty
Oct 28, 2025
5.0
I didnt think I wanted to go back to that drive through after being in that line for 40 min. I did talk to someone who explained what happened and I completely understood. After dropping my clients order off I came back for my wife and our two dogs lol. She gave them pup cups, she was so awesome. Absolutely the best and most friendliest service I have ever experienced....thank you so much Michelle, you should get a raise.
What are the McDonald's location hours for dining in?
McDonald's in Oswego is open from 6:00 AM to 11:00 PM every day of the week.
When is the drive-thru at McDonald's open?
The drive-thru is open daily from 6:00 AM to 11:00 PM at this McDonald's location.
What are the delivery hours for McDonald's in Oswego?
McDonald's offers delivery service with hours from 6:00 AM to 11:00 PM on most days, except Tuesday when it closes at 8:00 PM, and late nights until 1:00 AM on Friday and Saturday.
Does this McDonald's offer curbside pickup?
Yes, McDonald's in Oswego offers curbside pickup service for customer convenience.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa at this location.
How can I place an order for McDelivery at this McDonald's?
Orders for McDelivery can be placed online through the URL https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on the Apple App Store and Google Play.
What nearby convenience stores or gas stations can I visit near McDonald's?
Fastrac, a convenience store and gas station, is located close to McDonald's and is convenient for grabbing essentials before or after your meal.
Are there other fast food options near McDonald's in Oswego?
Yes, nearby fast food options include Subway and Tully's Tenders, allowing for a variety of dining choices in the area.
What local attractions or entertainment venues are near McDonald's?
Nearby, you'll find the Cheap Seats Sports Bar for a casual drink, and Six Scoops Ice Cream for dessert after your meal.
Does this McDonald's offer free WiFi and other services?
Yes, the Oswego McDonald's offers services including drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi for guests.