Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
The quality of food was often criticized, with reports of cold, stale, or poorly prepared items.
Staffing Issues
Numerous reviews mentioned that the location appears to be understaffed, leading to slow service and poor customer experiences.
Cleanliness
Several customers noted that the restaurant was dirty and not well-maintained, contributing to a negative dining experience.
HB
Howard Brown
5 days ago
4.0
Store was understaffed but overall the food was good
WB
William Barkley
Feb 17, 2026
3.0
Store is nasty, food is always cold and 60% of the time wrong. There is one team that works there if they're on then you have a good chance of getting your food Hot and Correct.
GC
Grungy Clock
Feb 8, 2026
3.0
I am never super impressed with this location. It always takes forever to get food. This is not dependent on whether there are tons of customers or not.
The crew is never rude. They are doing what they can. They always seem short staffed. They are just working with what they can. I've been there. You make the best of what you can. I don't want this to reflect badly on them.
9/10 they get the orders right. Sometimes things slip through or get messed up. When the orders are right, it is just like any other typical McDonalds. You know what you are getting into.
I wouldn't recommend stopping if you are in a big rush. I know it is in a good spot, but it will take you quite awhile to get you food. Inside or drive-thru doesn't matter.
GB
Get Woke Go Broke
Jan 29, 2026
2.0
Absolute garbage, you expecting me to pay more with this extremely slow service. Do not go to this McDonalds, they are slow. God Awful Service, 4 times I have been here and end up leaving because Im not waiting 30 minutes just for a cheeseburger. Go to the McDonalds to the East side and avoid the west side. Pisses me off.
CM
Christine Mansfield
Jan 29, 2026
1.0
I ordered through the app. 2 hamburger happy meals WITH cheese, along with 2 freeze drinks. Aside from the STUPID and UNNECESSARY wait time (this isn't the 1st time with them), my children didn't have ketchup, pickles, OR cheese on their burgers and NO drinks were delivered either. DO BETTER! I ordered curbside once as well from 20min away, got there still waited another 20 min, went inside where yet again waited this time 15 min. Absolutely ridiculous. The west side mcdonalds has been nothing but terrible in ALL ASPECTS. 10/10 DO NOT RECOMMEND.
What are the McDonald's location hours for dining in?
McDonald's in Oswego is open from 6:00 AM to 11:00 PM every day of the week.
When is the drive-thru at McDonald's open?
The drive-thru is open daily from 6:00 AM to 11:00 PM at this McDonald's location.
What are the delivery hours for McDonald's in Oswego?
McDonald's offers delivery service with hours from 6:00 AM to 11:00 PM on most days, except Tuesday when it closes at 8:00 PM, and late nights until 1:00 AM on Friday and Saturday.
Does this McDonald's offer curbside pickup?
Yes, McDonald's in Oswego offers curbside pickup service for customer convenience.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa at this location.
How can I place an order for McDelivery at this McDonald's?
Orders for McDelivery can be placed online through the URL https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on the Apple App Store and Google Play.
What nearby convenience stores or gas stations can I visit near McDonald's?
Fastrac, a convenience store and gas station, is located close to McDonald's and is convenient for grabbing essentials before or after your meal.
Are there other fast food options near McDonald's in Oswego?
Yes, nearby fast food options include Subway and Tully's Tenders, allowing for a variety of dining choices in the area.
What local attractions or entertainment venues are near McDonald's?
Nearby, you'll find the Cheap Seats Sports Bar for a casual drink, and Six Scoops Ice Cream for dessert after your meal.
Does this McDonald's offer free WiFi and other services?
Yes, the Oswego McDonald's offers services including drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi for guests.
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