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McDonald's

3.2
(1047 reviews)

Business Details

246 State Rt 104, Oswego, NY
13126, United States
(315) 602-0024
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
246 State Rt 104, Oswego, NY
13126, United States

Hours

Reviews

3.2
1,047 reviews
5 stars
291
4 stars
198
3 stars
205
2 stars
88
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others reported rude or unprofessional behavior from employees.

Food Quality

Several reviews mentioned that the food was often cold, old, or poorly prepared, contributing to a negative dining experience.
  • DL
    Don Lamb
    4 days ago
    2.0
    The staff here are fairly friendly, however the service is slow. I expect higher wait times around dinner rush, but some of these wait times are excessive 20+ minutes at the drive thru, and it's not much better dining in either. I cannot blame the staff completely, a big part of it is they're spread thin, which comes down to poor management, either on a corporate or district level.
  • JV
    Joseph Vega
    Feb 17, 2026
    3.0
    25 minute wait for a microwaved cheeseburger, it was free though 🤷‍♂️
  • BW
    Brad Wentworth
    Feb 1, 2026
    1.0
    I think this McDonald's actively attempts to be the slowest in the land and seemingly only hires the most incompetent/rude people in Oswego county. Don't go here
  • SB
    Samantha Bowen
    Feb 1, 2026
    1.0
    Every time I have gone there through the drive-through it has taken forever. This time I legit sat in the drive-through for 20 minutes and I watched several cars leave because of how long everybody has been waiting then to get a notification that my order was canceled after waiting How long for it and I still didn’t move I was waiting in the drive-through about seven cars ahead of me and my order canceled if I could give this place a zero review I would because this is every single time and I’m not the only person
  • MG
    michael garza
    Jan 10, 2026
    1.0
    What a terrible McDonald’s. Why does the drive through take 15 min. Cancels out the whole “fast food” thing. I write this while sitting in line. That 15 turned to 30 min for a drive through. What a joke.

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's in Oswego, NY?

McDonald's in Oswego is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight (00:00).

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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