McDonald's

3.2
1043 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
246 State Rt 104, Oswego, NY
13126, United States

Hours

Reviews

3.2
1,043 reviews
5 stars
292
4 stars
197
3 stars
203
2 stars
86
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, at both the drive-thru and inside the restaurant.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about old or overcooked items.

Cleanliness

The restaurant was frequently described as dirty, with reports of unsanitary conditions in both dining and restroom areas.

Staff Attitude

While some staff were noted as friendly, numerous reviews highlighted rude behavior and poor customer service from employees.

Order Accuracy

There were frequent complaints about incorrect orders, missing items, and overall lack of attention to detail in fulfilling customer requests.
  • MG
    michael garza
    2 days ago
    1.0
    What a terrible McDonald’s. Why does the drive through take 15 min. Cancels out the whole “fast food” thing. I write this while sitting in line. That 15 turned to 30 min for a drive through. What a joke.
  • FF
    Filip Fox
    Jan 4, 2026
    1.0
    Ordered a double cheeseburger with no onions and received a completely burnt bun and a burger that had traces of onions on it. Do better.
  • CG
    Candace Gibson
    Dec 18, 2025
    1.0
    We’ve been waiting in line at the drive through for 21 minutes. There were only 2 cars ahead of us. One of the cars left, even though they had paid. The employee tried to give us their food and seemed very confused that we didn’t want it. Mind you, we only ordered 2 shakes. I’m not sure why this McDonalds is so consistently slow.
  • BF
    Brandon Fragale
    Dec 16, 2025
    1.0
    I've been in and still sitting in line for 43 minutes, could of sat down, ordered, and ate at Texas Roadhouse in same time. If not for my card was charged already and my wife craving mcchicken I would of left.
  • AK
    Autumne Kerns
    Dec 6, 2025
    4.0
    Normal Mcdonald's, seemed busy but turn around time was good. Food was hot and the order was correct.

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's in Oswego, NY?

McDonald's in Oswego is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight (00:00).