McDonald's

3.2
1028 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
246 State Rt 104, Oswego, NY
13126, United States

Hours

Reviews

3.2
1,028 reviews
5 stars
286
4 stars
196
3 stars
202
2 stars
86
1 star
258

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 30 minutes, in both drive-thru and dine-in.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in dining and restroom areas.

Staff Attitude

While some staff were noted as friendly, numerous reviews mentioned rude or unprofessional behavior from employees.

Food Quality

Customers expressed dissatisfaction with the quality of food, often describing it as cold, old, or improperly cooked.
  • AA
    Ashley
    3 days ago
    1.0
    We do a lot of business here and let me tell you the business there tonight was very poor. They only had one person drive thru and front,one person cooking. 2 other employees came in and was yelling at the employee. Our food was cold, French fries were hard. I either want my money back or our food replaced
  • IN
    Ilove Noggas
    6 days ago
    1.0
    went here one time and there was little plastics pieces in my frappe.. not sure why but i didn’t have time to go back and say something.
  • KM
    Kirstin Mitton
    Nov 1, 2025
    1.0
    I went to drive thru and sat in the line FOR AN HOUR. Absolutely ridiculous.
  • CT
    Corbin Tefft
    Oct 31, 2025
    1.0
    The food took over 1 and a half hours just for 2 10 pieces and 2 large sprite and fries
  • ER
    Erica R
    Oct 24, 2025
    1.0
    I went into the dine in area for a late lunch with my daughter. There was a line in the drive through like usual but only a few people inside. Our food took 20 minutes (I ordered a Happy Meal with 6 nuggets and 2 kids fries and a buffalo ranch mccrispy and fries. They forgot the nuggets dipping sauce, forgot my daughter’s extra fries and this is what they consider to be a “buffalo ranch” sauces mccrispy.

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's in Oswego, NY?

McDonald's in Oswego is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight (00:00).