Dunkin'

3.8
263 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oswego, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
255 West Seneca Street, Oswego, NY
13126, United States

Hours

Reviews

3.8
263 reviews
5 stars
117
4 stars
58
3 stars
44
2 stars
12
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, particularly at the drive-thru, leading to negative experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Speed of Service

While some customers praised quick service, others experienced long wait times, especially during busy periods.

Product Quality

Feedback on food and drink quality was mixed, with some customers enjoying their orders while others reported unsatisfactory items.

Cleanliness and Hygiene

Several reviews raised concerns about cleanliness, including unsanitary conditions and hygiene practices among staff.
  • MD
    Michele D
    Nov 9, 2025
    1.0
    Waited a while for our coffee. Then noticed they put it in the mobile area.
  • RS
    Ranzie Stevenson
    Nov 2, 2025
    1.0
    Sloooooooe
  • NL
    Nevaeh LaNigra
    Oct 24, 2025
    1.0
    Went inside for a donut and ended up waiting 15 minutes and still didn’t get service so I left with nothing.
  • JL
    James Lee
    Oct 7, 2025
    1.0
    The woman who runs drive thru needs to be fired. She’s always rude and always has an attitude and she handed me my coffee this morning with obvious leak in the bottom of the cup. I should’ve thrown it back in her face!
  • HM
    Heavenly Morrison
    Sep 11, 2025
    1.0
    If i could give a 0 star I would! I dont know who was working on the west side dunkin around 5:10pm today but when my fiancé and I were at the drive thru he asked if we could get a $6 dollar meal and it kept saying $10 so we were letting the guy know. someone else (a females voice) she took over and kept saying anything else anything else rude as hell (she is chubby and have black hair and glasses ) i asked the guy who was the female that took over and he rudely ignored us ( he is semi tall and skinny and have a septum piercing) they weren't busy. No cars were behind us the ups was parked on the side so it blocked cars going behind us. Idc busy or not does not give the person the right to give us hella attitude.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Oswego, NY?

Dunkin' in Oswego, NY is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.