Taco Bell

3.3
929 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3175 Orchard Park in Orchard Park. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3175 Orchard Park, Orchard Park, NY
14127, United States

Hours

Reviews

3.3
929 reviews
5 stars
313
4 stars
175
3 stars
124
2 stars
78
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, understaffing, and poor customer service experiences.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about missing items, incorrect orders, and unsatisfactory taste.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean dining areas and unsanitary conditions.

Staff Attitude

Feedback indicated a mix of friendly and unprofessional staff behavior, with some customers experiencing rudeness or indifference.

Management Concerns

There were multiple mentions of poor management practices, including lack of supervision and inadequate response to customer complaints.
  • CB
    Chad Blanar
    Nov 11, 2025
    1.0
    Ordered the Cantina Chicken bowl on door dash for pickup. Had to pick it up at some side window in the cold after waiting for several minutes when the app said food was ready. Got it back home and it was this pathetic salad with just shredded lettuce and very minimal protein even though I ordered and paid for extra chicken. I dealt with door dasher to report my concerns but this was the location I picked it up at. If you want a salad bowl there are so many other options for you to explore before coming to Taco Bell. I promise just about anything would be better than their cantina chicken bowl.
  • MM
    Matty Manning
    Oct 12, 2025
    2.0
    Average at best ,exstremly understaffed, wait times horribly long,very dirty inside. Soda machine almost always out of flavors,no carbonation 80 per of time do not recommend!!!!
  • CS
    Courtney Sorrento
    Sep 30, 2025
    3.0
    Good was alright. I got a quesadilla and it's supposed to have a side with it but mine didn't. If you call the pico salsa they don't understand that it's almost the same thing. Staff is friendly. Food is cheap compared to other places but a lot more than it used to be and it's less flavorful. They got rid of the fries which were probably the best part of the menu. Meh all around
  • HC
    Heather Carlson
    Sep 29, 2025
    5.0
    Great food, staff and service
  • AB
    Alexus Baksa
    Sep 26, 2025
    5.0
    It’s almost 2am and I ordered door dash from this location. Normally I don’t like ordering late night from any place because as a restaurant worker myself I get how annoying it can be. I had a pretty big order and a couple modifications on my items. Everything came and it was PERFECTION! It was all made the way I asked for, still hot, and nothing missing. The extra cheese was on my tacos. The onions were added. My Cinnabon bites were nice and warm. I ordered some Y2K menu items and they were great. All in all I am very pleased with my order. Thank you for the great service late night. You don’t find that often lately. Whoever was on shift deserves a shout out from management

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Orchard Park?

The drive-through at Taco Bell Orchard Park is open from 9:00 AM to 1:00 AM Monday to Wednesday and Sunday, and from 9:00 AM to 3:00 AM Thursday to Saturday.

Where is the Taco Bell in Orchard Park located?

It is located at 3175 Orchard Park, Orchard Park, NY 14127, United States.