Dunkin'

4.1
328 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ontario, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6250 Furnace Rd, Ontario, NY
14519, United States

Hours

Reviews

4.1
328 reviews
5 stars
175
4 stars
79
3 stars
37
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and mistakes in food and drink preparation.

Service Quality

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and slow service.

Food Quality

While some customers enjoyed the food, others noted issues such as stale items and incorrect preparation.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was clean while others pointed out sanitation concerns.

Consistency

Several reviews highlighted inconsistency in service and product quality across visits.
  • NK
    Nkro Kro
    Oct 4, 2025
    1.0
    Not sure who’s now making the food there as of recently but for the last month every food order has been wrong. Place has gone downhill. Shame.
  • AA
    Ashley
    Sep 25, 2025
    1.0
    Screwed up my order to begin with so i notified them of the error. They then gave me completely different drinks than what i ordered (after standing there for almost 15 mins with no one saying anything to me). Mind you the drinks i ordered cost more than the drinks i got. Absolutely do NOT recommend. Would give zero stars of that was an option.
  • BW
    Bruce White
    Nov 28, 2019
    4.0
    Always good to stop and get a drink snack.
  • TH
    Tiffany Hubbard
    Nov 10, 2019
    4.0
    Probably the best Dunkin around. Staff turn over does seem very high but right now they have a lady who is always very pleasant which is always nice first thing in the morning. Rarely is my ordered messed up at this one.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Ontario, NY?

Dunkin' in Ontario, NY is open Monday through Saturday from 5:00 AM to 7:00 PM and on Sunday from 6:00 AM to 7:00 PM.

Does Dunkin' offer delivery or curbside pickup services?

This Dunkin' location offers delivery services and curbside pickup.