Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ontario, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
269 reviews
5 stars
172
4 stars
47
3 stars
18
2 stars
9
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness, others, particularly management, have been reported as rude or dismissive.
Order Accuracy
There are frequent complaints about incorrect orders and items being forgotten, leading to customer frustration.
Speed of Service
Many customers appreciate the quick service, especially in the drive-thru, although there are instances of delays during busy times.
Food Quality
While many enjoy the coffee and food, there are reports of inconsistencies in food preparation, such as burnt items or incorrect orders.
Cleanliness
The location is generally noted for being clean, contributing positively to the overall customer experience.
- MCMolly CopeyJan 2, 20265.0I had some confusion with the on line order. Tori was most helpful and answered all my questions. Even told me if I had any trouble with the order online, to contact her for assistance. The person at the register was helpful as well. Very friendly and polite! They were very quick to get my large order together. Great Dunkin Donuts! Thank you!
- BBBaileyDec 17, 20255.0I get my coffee here every day, the employees are so kind. They truly care about you and your order.
- KBKimberly BakerOct 29, 20251.0So I will be calling corporate on the manager.She was very rude to me and disrespectful.She could have said it a little nicer saying hey, you might want to wait down there cuz.If you stand here, everybody's gonna see what you want.Maybe the cashier should have told me that in the beginning.But the manager is very rude here.I would not recommend going here.And I will be calling corporate on the manager, but this cashier lady was very nice
- CMCristal MarieSep 18, 20251.0Drove through the drive through, ordered three sandwiches and they only charged me for two, specifically repeated that we needed 3, then the girl ordered the wrong drink when we asked for a specific drink, needed to repeat things like 4-5 times. All to get my order wrong and my 2 cup full of ice and a drop of juice for $8 . The kids hash brows were completely cold. I called to speak to the manager Tory, wow she’s amazing providing customer service, she did not care to hear my complaint, she did not allow me to speak, she made excuses for everything and then she asked what she could do for the drinks I asked to come back later to get drinks how we did order and she Spazzed out and told me she was not going to give me two free drinks for putting extra ice. I told Her to have a better attitude and provide better customer service because she must of woke up with a horrible attitude. Clearly did not care. It is very hard now a days to find anywhere especially food places with good customer service.
- GRGuy RSep 13, 20252.0Can’t follow online order directions. Got a couple good servings of burnt bacon though 😆
Frequently Asked Questions About Dunkin'
What are Dunkin's regular opening hours in Ontario, NY?
Dunkin' in Ontario, NY is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sundays.
Does Dunkin' offer delivery and curbside pickup services at this location?
Yes, Dunkin' in Ontario, NY provides both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' this season?
This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for Dunkin' Ontario, NY?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What types of meals are served at Dunkin' in Ontario, NY?
Dunkin' serves breakfast, lunch, and brunch meals at their Ontario location.
What kind of food and beverages can I expect at this Dunkin' location?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and various baked goods with over 50 varieties of donuts and dozens of premium beverages.
Does Dunkin' Ontario have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru service for customer convenience.
Which nearby automotive repair shops are close to Dunkin' in Ontario, NY?
Nearby automotive repair options include Shiftworks, Van's Collision, Ron cam auto sales, Safelite AutoGlass, Cross Keys Automotive, and Ziebart.
What nearby places can I visit before or after grabbing a meal at Dunkin'?
Consider visiting Ontario Firemans Field park for outdoor activities or shopping at My Sister's Side Door and The Feathered Nest, both offering home goods and gifts nearby.
Are there any convenience stores or gas stations near Dunkin' Ontario, NY?
Yes, Fastrac and Loaf N Jug are nearby convenience stores and gas stations where you can fuel up or grab snacks.