Taco Bell

3.3
1032 reviews
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Business Details

732 State Highway 28, Oneonta, NY
13820, United States
(607) 432-1946
https://locations.tacobell.com/ny/oneonta/732-state-highway-28.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 732 State Highway 28 in Oneonta. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
732 State Highway 28, Oneonta, NY
13820, United States

Hours

Reviews

3.3
1,032 reviews
5 stars
309
4 stars
237
3 stars
173
2 stars
68
1 star
245

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers consistently reported excessively long wait times, often exceeding 30 minutes, with some experiences lasting over an hour.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Customer Service

Feedback indicated poor customer service, with staff being described as rude, uncaring, and unprofessional.

Cleanliness

Numerous reviews pointed out unsanitary conditions in the restaurant, including dirty floors and unkempt food preparation areas.

Food Quality

While some customers enjoyed the food, many reported receiving cold or poorly prepared items, contributing to overall dissatisfaction.
  • BH
    Brittany Heil
    4 days ago
    1.0
    Didn't get everything i paid for for. Things weren't cut like they should be.
  • CC
    cody conrad
    Nov 17, 2025
    1.0
    Where do I begin. I crave the Bell, and hope things are better every visit. But it rarely is.
  • BL
    Ben Lane
    Oct 30, 2025
    1.0
    They never pick up the trash outside. Wait times are terrible. The parking lot has tire buster pot holes for years now. The place needs to be shut down.
  • KB
    kamryn burns
    Oct 28, 2025
    1.0
    how many more bad reviews do they need to know there needs to be a change?? customer service is awful, they get orders wrong, and u wait in line for 30min-hour. whoever runs this place needs to be fired.
  • ST
    S tama
    Oct 21, 2025
    1.0
    It is so unbelievably frustrating how downhill this taco bell has gone. Every. Single. Order something is either missing, or wrong. Today I pay for chipotle sauces and I get spicy ranch and nacho cheese? I ordered a taco the other day and got a completely different burrito? The other day i get charged FOR THE WRONG ORDER. I try calling sometimes so i don't have to wait 45+ minutes in the drive through for a stupid cup of sauce i paid extra for and no one picks up after multiple attempts, so I have to wait anyway. The parking lot and entrance are littered with catastrophic pot holes too, good luck avoiding them its literally impossible, they are giant meteors that will damage cars if they haven't already. Also the staff is slow and uncaring, no hello, no greeting just throws the bag at you and watches you till you leave.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Oneonta, NY?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

What is the address and contact number for Taco Bell in Oneonta?

Taco Bell is located at 732 State Highway 28, Oneonta, NY 13820. The main phone number is +1 607-432-1946.