Panera Bread

4.1
639 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Oneonta is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5006 Highway 23, Oneonta, NY
13820, United States

Hours

Reviews

4.1
639 reviews
5 stars
335
4 stars
154
3 stars
66
2 stars
23
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted rude or unprofessional staff behavior, particularly at the counter and during order pickups.

Food Quality

While many customers enjoyed the food, there were complaints about inconsistency, including cold items and incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms.

Pricing Concerns

Many reviews mentioned that the food is overpriced for the portion sizes and quality.

Positive Experiences

Despite the issues, some customers praised the food quality, friendly staff, and overall dining experience.
  • JK
    Josiah Kasperek
    Dec 28, 2025
    4.0
    Food is good, but a bit pricey at times, service was great and it's nice that they let me sit quietly in a corner to get work done
  • RT
    rodney thorsland
    Dec 16, 2025
    1.0
    Food is OK same as always girl made a mistake on the order at the counter mistakes happen go to pick up the food. Obviously, the food is wrong. Danielle, the big girl with all the tattoos, very unprofessional and rude hands me the food pushes it to me does not want to fix the order grabs them back. What do you want me to do throw them away shift managers beside her she cracks. The order took two seconds with no food. Waste did not know she was the shift manager at the time so I asked to see a manager and she walks up. Very unresponsive what do you want me to do? The order was corrected well maybe pull that employee off the line and teach her how to talk to customers. Really really bad attitude Daniel has physical appearance not the best to be out front either. If you don’t like your job, get a different one. The restaurant business is customer service
  • LR
    Lisa Roper
    Nov 12, 2025
    5.0
    Very quiet, not overly busy. I had the Bacon Mac and cheese. Comfort food at its best. Only glitch was our order button never went off. We had to go up and check for our meal. Staff were amazing thou. Reheated everything to perfection.
  • DD
    David
    Oct 17, 2025
    4.0
    A little over priced for amount received but ingredients are always fresh and menu changes for variety. So enjoy going there on occasion.
  • AH
    Autumn Hazen
    Sep 11, 2025
    3.0
    I usually love going to Panera Bread. This visit wasn't very impressive. Soup was cold and tables were dirty. First time going to the Panera bread in Oneonta, NY and I won't go back. I prefer going to the Panera Bread in Vestal,NY. That one never disappoints.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Oneonta accept reservations?

No, Panera Bread in Oneonta does not accept reservations.

What are the operating hours for Panera Bread Oneonta?

Panera Bread Oneonta is open every day from 7:00 AM to 9:00 PM.