Panera Bread

4.1
637 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Oneonta is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5006 Highway 23, Oneonta, NY
13820, United States

Hours

Reviews

4.1
637 reviews
5 stars
333
4 stars
155
3 stars
66
2 stars
23
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally find the food to be fresh and tasty, but there are complaints about inconsistent quality, such as cold soups and bland flavors.

Service Issues

Many reviews highlight rude or unhelpful staff, with some customers experiencing long wait times and poor communication.

Cleanliness

Multiple customers reported dirty tables and unsanitary conditions in the restaurant, affecting their overall experience.

Pricing Concerns

Several customers feel that the prices are high for the portion sizes and quality of food, leading to dissatisfaction.

Positive Experiences

Despite the negatives, some customers praised specific staff members for their helpfulness and enjoyed their meals, indicating that experiences can vary.
  • LR
    Lisa Roper
    Nov 12, 2025
    5.0
    Very quiet, not overly busy. I had the Bacon Mac and cheese. Comfort food at its best. Only glitch was our order button never went off. We had to go up and check for our meal. Staff were amazing thou. Reheated everything to perfection.
  • DD
    David
    Oct 17, 2025
    4.0
    A little over priced for amount received but ingredients are always fresh and menu changes for variety. So enjoy going there on occasion.
  • AH
    Autumn Hazen
    Sep 11, 2025
    3.0
    I usually love going to Panera Bread. This visit wasn't very impressive. Soup was cold and tables were dirty. First time going to the Panera bread in Oneonta, NY and I won't go back. I prefer going to the Panera Bread in Vestal,NY. That one never disappoints.
  • SM
    Sammi Mitchel
    Sep 8, 2025
    3.0
    Food is usually pretty good. Staff can be rude, especially at the pick up counter and drive through.
  • DN
    Daniel Nulton
    Sep 3, 2025
    5.0
    There was 4 in our group and we each had a different salad and all 👍

Frequently Asked Questions About Panera Bread

Does Panera Bread in Oneonta accept reservations?

No, Panera Bread in Oneonta does not accept reservations.

What are the operating hours for Panera Bread Oneonta?

Panera Bread Oneonta is open every day from 7:00 AM to 9:00 PM.