Numerous customers reported slow service, with long wait times for food and drinks, and some servers being unresponsive or inattentive.
Food Quality
Mixed reviews on food quality; while some dishes were praised, others were criticized for being bland, overcooked, or poorly prepared.
Staff Friendliness
Many customers appreciated the friendly and accommodating nature of the staff, despite service delays.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining areas, which detracted from the overall experience.
Atmosphere
The restaurant has a generally positive atmosphere, with a clean and inviting decor, making it a good spot for casual dining.
KL
Kelly LAULETTA
Nov 6, 2025
4.0
Staff was great & friendly with practical and appreciated recommendations. Food was delish!
MS
Morgan Sullivan
Oct 30, 2025
4.0
Super accommodating for food allergies, waitstaff amazingly friendly and helpful. Women's bathroom looked and smelled like it hadn't been cleaned from the day before, and we got there at opening.
The food itself had nice portions. Egg plant fries were good but soggy. Burger with bacon was mid. Nothing wrong with it, it was fine, just not anything exemplary. Pineapple coleslaw had very little flavor. Fried chicken add on to the Mac and cheese was lackluster.
Would go back but wished the prices were a little cheaper for some of the standard dishes.
JL
Jessica Lamb
Aug 31, 2025
1.0
As a server I always try to be understanding and compassionate. The experience we had was beyond terrible. We entered with a larger party. Upon arrival the we ordered drinks, which took an extended time. Drinks were delivered and a beer was forgotten. We waited, but our waitress didn’t return, so we had to go to the bar and retrieve the missing drink. Eventually our server came back and took our order. Several items were not available. We ordered appetizers and meals. After 45 minutes our appetizers hadn’t arrived, drinks were empty and our waitress never came back. We then approached the bar to which the server blamed the kitchen. We asked to order more drinks and she came over. Half of the appetizers came out (wings) with not plates, napkins or silverware. We then had to approach the bar and ask for napkins. Meanwhile our waitress had yet to come back after taking the original order. Eventually additional drinks came out and the rest of the food. Most of which was cold, overcooked or came out 10 minutes after the rest. Our waitress did not come back once. As meals were finished we had to go to the bar to ask for our bill which was promptly delivered. Not surprising, our bill included a 20% gratuity for a waitress who was essentially MIA and we had to go to the bar multiple times. Granted the server (not our waitress) comped a round of drinks and two wings, the bill was still almost $300. As a server I completely understand mistakes, errors etc but to then completely avoid a table and add 20% gratuity for mediocre food and drinks. Definitely not a repeat customer.
Also to note…there were 4 tables, 3 of which were 4 people and under and two people at the bar.
AS
A Sterling
Aug 30, 2025
5.0
The staff here is always so pleasant. It cannot be easy dealing with hundreds and hundreds of baseball parents and families but they always do such a great job. Our food was excellent and served very fast. Great beer selection as well.
GA
G.E.S. Alder
Aug 7, 2025
4.0
It was a little noisy, and they have a somewhat limited beer selection, but their desserts (the only food item I ate there) are fabulous. They have booths where it’s quieter near the windows, and the neighborhood is awesome, so it’s a great “people watching” destination.
Frequently Asked Questions About NAGS Bar and Kitchen
What are the regular business hours of NAGS Bar and Kitchen?
NAGS Bar and Kitchen is open Monday from 4:00 PM to 9:00 PM, Friday from 4:00 PM to 11:00 PM, and Saturday from 1:00 PM to 11:00 PM. It is closed on Tuesday, Wednesday, Thursday, and Sunday.
Does NAGS Bar and Kitchen offer delivery and takeout services?
Yes, NAGS Bar and Kitchen offers both delivery and in-store pickup (takeout) services during their delivery and takeout hours.
What are the delivery hours for NAGS Bar and Kitchen?
Delivery is available Monday from 4:00 PM to 7:00 PM, Friday from 4:00 PM to 8:00 PM, and Saturday from 1:00 PM to 8:00 PM. Delivery is not available on Tuesday, Wednesday, Thursday, or Sunday.
What are the takeout hours for NAGS Bar and Kitchen?
Takeout is available Monday from 4:00 PM to 7:00 PM, Friday from 4:00 PM to 8:00 PM, and Saturday from 1:00 PM to 8:00 PM. The restaurant is closed for takeout on Tuesday, Wednesday, Thursday, and Sunday.
Where is NAGS Bar and Kitchen located?
NAGS Bar and Kitchen is located at 221 Main St, Oneonta, NY 13820, USA.
How can I view the menu or place an order online for NAGS Bar and Kitchen?
You can view the menu or place an order online by visiting https://nagsbar.com/menu.
What types of food and services does NAGS Bar and Kitchen offer?
NAGS Bar and Kitchen offers American and fusion cuisine including hamburgers, chicken wings, and vegetarian options. It operates as a bar and grill and also provides catering services.
Which nearby places could I visit before or after dining at NAGS Bar and Kitchen?
Nearby you can visit Capresso Coffee Bar for coffee and smoothies, Tokyo Japanese Cuisine for sushi and Asian fusion cuisine, and the Oneonta Downtown Historic District for sightseeing and museums.
Is there a convenient coffee shop near NAGS Bar and Kitchen for a morning or afternoon break?
Yes, Capresso Coffee Bar and The Autumn Cafe are nearby coffee shops where you can enjoy coffee, smoothies, or a casual cafe experience.
Are there cultural or entertainment venues close to NAGS Bar and Kitchen?
Yes, nearby you can find Chi Phi Oneonta, which offers community arts and entertainment services, and the Oculo Visitant Gallery featuring art and tattoo services.