McDonald's

3.7
1242 reviews
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Business Details

4958 State Hwy 23, Oneonta, NY
13820, United States
(607) 432-7608
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4958 State Hwy 23, Oneonta, NY
13820, United States

Hours

Reviews

3.7
1,242 reviews
5 stars
442
4 stars
336
3 stars
226
2 stars
66
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Consistency

The quality of food varied significantly, with many complaints about cold or improperly prepared items.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary food handling.

Operational Hours

Customers expressed frustration over misleading information regarding operating hours, particularly regarding late-night service.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising helpful employees while others noted negative attitudes.
  • KD
    Kristin Decker
    Nov 15, 2025
    2.0
    We ordered ahead to eat in store. Took about 20 minutes for our order to be done. Everything was going well until I found multiple hairs in my bag of fries. When I brought it up to the counter and asked the employee why they don't wear hair nets she informed me that they wear hats and hair nets by the grill. Well, what about hair nets next to the fries?! There were multiple people with long hair near the fries with their hair in buns and even one with long blonde hair with a headset on standing next to the fries. I took a picture of the fries. If you zoom in you can see the multiple hair strands. 🤢
  • MM
    Musketz0
    Nov 2, 2025
    1.0
    Always forgets food, workers are extremely rude. Doordash food from them and you will get nothing. Horrible Mcdonalds. Needs actual management.
  • HL
    Hannah Lima
    Nov 1, 2025
    1.0
    Next time remember to add the sauce that we paid for !! really shows the lack of work effort but i don’t blame u since u get paid minimum wages in this economy 😒.
  • KF
    Kevin Fairchild
    Oct 19, 2025
    5.0
    Very fast service, brought to table and was very hot. Very pleasant way to start the morning
  • RS
    Rick Schallert
    Sep 3, 2025
    3.0
    Hey it's McDonald's. The Oneonta McD's deserve 4++ on a McD's scale, but compared to a nutritional, healthy meal, I think my stars are more than generous! But hey, we all know when we stop, its a processed fast food, carbs, fat, and sugar drink restaurant. The McD's near Cooperstown is gets a generous 1 rating on my chart. The service there has always been pathetic, they didn't even have ice cream in July! McD's is also always a 40% higher bill bill the BK.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Oneonta, NY?

McDonald's in Oneonta, NY is open 24 hours a day, 7 days a week.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery services daily from 7:00 AM to 1:00 AM with options including same day and no contact delivery.