McDonald's

3.5
668 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
379 Chestnut St., Oneonta, NY
13820, United States

Hours

Reviews

3.5
668 reviews
5 stars
201
4 stars
185
3 stars
136
2 stars
54
1 star
92

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, floors, and bathrooms.

Service Speed

Customers frequently reported slow service, especially during busy times, with long wait times in both drive-thru and inside.

Food Quality

There were numerous complaints about food being served cold, incorrect orders, and overall poor quality.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during less busy times.
  • KB
    Keri Bailey
    May 1, 2019
    1.0
    Play place sign on the side of the building, and yet they removed the play place and only have a tiny toddler area for 3 and under now. My kids were looking forward to a treat after an appointment, left in tears and went to Southside McDonald's.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's drive-through in Oneonta, NY?

The McDonald's drive-through in Oneonta is open daily from 6:00 AM to 11:00 PM.

Where is this McDonald's located?

It is located at 379 Chestnut St., Oneonta, NY 13820, USA.