Brand Certified
Five Guys
4.4(661 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
5006 State Highway 23, Oneonta, NY
13820, United States
Certified by Five Guys • Feb 22, 2026
(607) 386-4128
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/5006-state-highway-23
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5006 State Highway 23 in Oneonta is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.4
661 reviews
5 stars
438
4 stars
133
3 stars
51
2 stars
20
1 star
19
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting them as delicious and fresh, though some mentioned issues with greasiness and inconsistency in preparation.
Service Issues
Several reviews highlighted slow service, order inaccuracies, and a lack of attentiveness from staff, with some customers expressing frustration over long wait times.
Cleanliness
Multiple customers reported concerns about the cleanliness of the bathrooms and dining area, indicating a need for better maintenance.
Pricing
Many customers found the prices to be on the higher side for fast food, but some felt the quality justified the cost.
Staff Friendliness
Despite some service issues, many reviews noted that staff were friendly and helpful, contributing positively to the overall experience.
- MGMichaela GrassiJan 4, 20261.0On 1/4/2026 at 5:20 pm we placed an order for some burgers and a fry. I myself always check the order when I get it because my burger is usually very undercooked and or there are toppings I didn’t ask for, like tonight. Luckily your franchise is lucky I’m not money hungry otherwise I’d be calling my lawyer. My burger had mushrooms on it and I’m not deadly allergic but I’m allergic enough to get a reaction. I’m very disappointed in this food chain, your employees need to be more cautious otherwise they’re gonna cost everyone there, their jobs because someone will sue one day for carelessness like this. Just in case the employees and or management try saying it was probably the wrong burger, there’s pictures of both burgers, my spouse who can have mushrooms and mine that should not have had mushrooms on it, mine are picked off and placed on the foil as his remains with the fungus on it. Please for proper management talk to your employees and instill how important food allergens are!
- GGGarrettDec 29, 20255.0Really nice people and fast food
- WDWanda D'OrtaNov 27, 20255.0We love five guys! The fries alone are worth the visit. Custom made burgers, made right there in front of us. Service was better than average but not over the top( grateful we not trying to bond). The prices are a bit more than other "fast" food, but the quality and the large serving of the best fries around make it forgivable. Plenty of parking.
- CCChristopherOct 29, 20252.0The burger was tasteless and dripping grease, the fries were bland, and everything was so greasy that it was seeping into the brown paper bag almost immediately.
- BJBryant JohnsonOct 12, 20253.0Spending almost 10 dollars for a large fry and getting not even a full cup let alone extras in the bag is kinda crazy to me.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Oneonta accept reservations?
No, Five Guys in Oneonta does not accept reservations.
What are the opening hours of Five Guys in Oneonta?
Five Guys in Oneonta is open daily from 10:30 AM to 10:00 PM.
Does Five Guys in Oneonta offer delivery and how can I order?
Yes, Five Guys offers delivery from 10:30 AM to 9:30 PM every day. You can order online at https://order.fiveguys.com/location/five-guys-oneonta/menu.
What payment methods are accepted at Five Guys in Oneonta?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Five Guys in Oneonta have wheelchair accessible facilities?
Yes, Five Guys in Oneonta has wheelchair accessible entrance, parking, seating, and restrooms.
Are children welcome at Five Guys in Oneonta?
Yes, Five Guys in Oneonta welcomes children and offers a children's menu as well as high chairs.
Is Five Guys in Oneonta a casual dining place?
Yes, the attire at Five Guys in Oneonta is casual, suitable for relaxed dining.
What is unique about Five Guys’ burgers and milkshakes?
Five Guys offers more than 250,000 burger customization options and over 1,000 milkshake combinations, making it easy to satisfy any craving.
What are some places of interest near Five Guys in Oneonta for customers to visit?
Nearby, you can visit Southside Mall Cinemas and Southside Cinema to catch a movie, or Junkyard Bakehaus for bakery treats and coffee. There's also Nail Trix if you want a beauty salon visit.
How can customers combine a visit to Five Guys with shopping or other activities?
After enjoying a meal at Five Guys, customers can shop at Southside Mall, visit Bath & Body Works for cosmetics, or stop by Kay Jewelers. Fitness enthusiasts might visit Harmony Martial Arts & Fitness nearby.
Is the Five Guys location near any public transit or easy access points?
While not specified, Five Guys at 5006 State Highway 23 in Oneonta is near Southside Mall, which is a local shopping center likely accessible by local transit, helping customers find their way easily.
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