Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5006 State Highway 23 in Oneonta is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers praised the burgers and fries as delicious, some reported issues with greasiness and inconsistency in preparation.
Service Speed
Customers frequently noted slow service, with long wait times for orders even when the restaurant was not busy.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the bathrooms and dining area, with some describing them as dirty or neglected.
Pricing
Many customers found the food to be on the pricier side for fast food, with some expressing dissatisfaction over portion sizes relative to cost.
Staff Attitude
The staff received mixed reviews; while some were described as friendly and attentive, others were noted for being unhelpful or disorganized.
CC
Christopher
Oct 29, 2025
2.0
The burger was tasteless and dripping grease, the fries were bland, and everything was so greasy that it was seeping into the brown paper bag almost immediately.
BJ
Bryant Johnson
Oct 12, 2025
3.0
Spending almost 10 dollars for a large fry and getting not even a full cup let alone extras in the bag is kinda crazy to me.
EG
Edwin Gomez
Sep 16, 2025
5.0
Fun place and good food
SM
Suzanne Martin
Sep 7, 2025
3.0
How can anyone not like their burgers and fries. My only issue was the bathroom was totally abused and neglected. I wanted to wash hands first before ordering, I walked in the bathroom and right out and didn't order anything. The problem is the employees are supposed to use that same space, gross beyond measure.
CS
C S
Aug 2, 2025
2.0
I've eaten here several times while going by on the highway, but I don't think I'll be back. The hamburger was good, as you'd expect from a Five Guys, but service was abysmally slow in an empty restaurant. What was worse, the music system was extremely loud, to the point of being likely to damage hearing (I'm not exaggerating even slightly, it was actually painful), but the person behind the counter said they were not able to turn it down. How about OFF?
Five Guys seems to be getting a bit complacent about customer service and the "atmosphere" in their restaurants: I had a similar experience on the same day in another Five Guys in another state!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Oneonta accept reservations?
No, Five Guys in Oneonta does not accept reservations.
What are the opening hours of Five Guys in Oneonta?
Five Guys in Oneonta is open daily from 10:30 AM to 10:00 PM.
Does Five Guys in Oneonta offer delivery and how can I order?
Yes, Five Guys offers delivery from 10:30 AM to 9:30 PM every day. You can order online at https://order.fiveguys.com/location/five-guys-oneonta/menu.
What payment methods are accepted at Five Guys in Oneonta?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Five Guys in Oneonta have wheelchair accessible facilities?
Yes, Five Guys in Oneonta has wheelchair accessible entrance, parking, seating, and restrooms.
Are children welcome at Five Guys in Oneonta?
Yes, Five Guys in Oneonta welcomes children and offers a children's menu as well as high chairs.
Is Five Guys in Oneonta a casual dining place?
Yes, the attire at Five Guys in Oneonta is casual, suitable for relaxed dining.
What is unique about Five Guys’ burgers and milkshakes?
Five Guys offers more than 250,000 burger customization options and over 1,000 milkshake combinations, making it easy to satisfy any craving.
What are some places of interest near Five Guys in Oneonta for customers to visit?
Nearby, you can visit Southside Mall Cinemas and Southside Cinema to catch a movie, or Junkyard Bakehaus for bakery treats and coffee. There's also Nail Trix if you want a beauty salon visit.
How can customers combine a visit to Five Guys with shopping or other activities?
After enjoying a meal at Five Guys, customers can shop at Southside Mall, visit Bath & Body Works for cosmetics, or stop by Kay Jewelers. Fitness enthusiasts might visit Harmony Martial Arts & Fitness nearby.
Is the Five Guys location near any public transit or easy access points?
While not specified, Five Guys at 5006 State Highway 23 in Oneonta is near Southside Mall, which is a local shopping center likely accessible by local transit, helping customers find their way easily.