Dunkin'

3.8
422 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oneonta, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
374 Main St, Oneonta, NY
13820, United States

Hours

Reviews

3.8
422 reviews
5 stars
186
4 stars
96
3 stars
60
2 stars
27
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for orders.

Cleanliness

The store's cleanliness was a major concern, with multiple reviews highlighting dirty conditions in the dining area and restrooms.

Staff Attitude

While some staff were praised for being friendly and helpful, others were described as rude and dismissive, leading to a mixed customer experience.

Order Accuracy

Many customers experienced issues with incorrect orders or items being unavailable, contributing to dissatisfaction.

Product Quality

The quality of food and drinks varied, with some customers enjoying their items while others reported poor taste or preparation.
  • MM
    Marissa Montalbo
    Dec 6, 2025
    1.0
    closest place ever and never has anything in stock
  • SJ
    Sara Jacobson
    Nov 20, 2025
    1.0
    The slowest service out of all Dunkin Donuts, anywhere! Many workers are rude. I recently bought a $17.99 stainless steel drink holder. I've bought many over the years. They come with free coffee. The cashier was new and she didn't know. She insisted over and over the coffee is half off. I kept explaining that has never been the policy. Meanwhile, the line is growing, other workers are overhearing, not helping. Finally, a worker came out of the kitchen area. He said to her that I was correct. She said, "Oh, I didn't know." She was very rude during the exchange, and was dismissive towards me when after she found out that she was uninformed.
  • DL
    Dr Strang love
    Oct 9, 2025
    1.0
    Stopped in at around 6: 45 in the morning. Ordered one energy. Drink a coffee and two sandwiches. Waited almost 20 minutes and several other people came in behind us and their orders were handed to them within 10 minutes of being there. This was my usual spot to stop when me and the wife wanted Dunkin donuts. I do not foresee myself going back.
  • JD
    Judith Duffek
    Sep 28, 2025
    1.0
    Floor behind counter dirty as was the restroom- no toilet paper all over poor conditions
  • CB
    Carla Balnis
    Sep 23, 2025
    5.0
    I live in the west end of Oneonta, near the Chestnut Street DD - and will drive out of my way to go to THIS, the Main Street location. Though the store is a little older on the inside, the staff is clean, professional and very fast! Way to go ~ hiring people that like people! (unlike the the Chestnut Street)

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Oneonta, NY?

Dunkin' in Oneonta, NY is open daily from 5:00 AM to 8:00 PM for dine-in and pickup, with delivery available from 6:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to customers in Oneonta, NY.