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Dunkin'

3.3
(550 reviews)

Business Details

433 Chestnut St, Oneonta, NY
13820, United States
(607) 386-4003
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oneonta, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
433 Chestnut St, Oneonta, NY
13820, United States

Hours

Reviews

3.3
550 reviews
5 stars
191
4 stars
102
3 stars
67
2 stars
39
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Cleanliness

Customers reported unsanitary conditions, including dirty bathrooms and unclean surfaces, contributing to a poor impression of the establishment.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food preparation.

Wait Times

Long wait times were frequently mentioned, with customers expressing frustration over delays in service, especially in the drive-thru.

Product Quality

Several reviews noted dissatisfaction with the quality of food and beverages, including stale donuts and poorly made drinks.
  • JN
    Jennifer Noble
    4 days ago
    3.0
    I don’t go to dunkin often. I used to go at least once per week. Lately, just haven’t had time to make it at home. The last few times, I was not satisfied. Last time, Coffee was very watered down and had no flavor. Time before, I received french vanilla when I asked for regular with only cream, no sugar. They did fix this with the correct order. Time before that, had a ton of sugar. I asked for regular, cream only, no sugar. Unfortunately, didn’t know until I left. They used to be really great…0
  • JW
    J W2
    Feb 15, 2026
    4.0
    I order avocado toast with bacon in thr morning and I always have to check it because they forget the bacon. Times I trust they did it right I pull out of the lot to find no bacon and dont have tome to go back because I will be late to work. Any other order is usually fine. But if you order the toast with bacon....check for bacon!
  • LS
    Lou Skunt
    Jan 28, 2026
    1.0
    Trashhhhhhhhhhh. My friend Wanted an extra large midnight coffee but they did not have any made… again. Female employee said she can make my friend a regular coffee and throw in a expresso shot and i said “ok”. Then she rang my friend up and it said $6 and some change... my friend was confused because he thought that because they didn’t have midnight coffee [AGAIN] that the expresso shot was free. My friend wouldn’t have gotten any coffee at all if it wasn’t midnight or another kind of coffee with free expresso shot. Ended up being a huge waste of time. And there was no toilet paper in the mens bathroom. Horrible customer service. All 3 females working were snobs. This happened January 28, 2026 at aprrox. 1:15pm-1:20pm
  • GS
    Golden Sachs
    Jan 28, 2026
    1.0
    Trashhhhhhhhhhh. Wanted an extra large midnight coffee but they did not have any made… again. Female employee said she can make a regular coffee and throw in a expresso shot and i said “ok”. Then she rang me up and it said $6 and some change... I was confused because i thought that because they didn’t have midnight coffee [AGAIN] that the expresso shot was free. I wouldn’t have gotten any coffee at all if it wasn’t midnight or another kind of coffee with free expresso shot. Ended up being a huge waste of time. And there was no toilet paper in the mens bathroom. Horrible customer service. All 3 females working were snobs. This happened January 28, 2026 at aprrox. 1:15pm-1:20pm
  • SM
    Sue McCarthy
    Jan 27, 2026
    1.0
    Stale donuts that don’t taste right and colored water passing as ice tea. I left the area before trying the donuts. Big mistake or I would have had them refund that too!! This is consistent with their product being below standard even! Don’t go there!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 433 Chestnut St in Oneonta, NY?

Dunkin' in Oneonta, NY is open daily from 4:00 AM to 8:00 PM for in-store visits and from 4:30 AM to 7:30 PM for delivery.

What types of meals are served at this Dunkin' location?

This Dunkin' serves breakfast, brunch, lunch, and dinner options including coffee, espresso, breakfast sandwiches, and donuts.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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