Buffalo Wild Wings

Reviews

• MR

  Missy Raposo-Huntley

  3 days ago
  4.0
  A Lil over priced but who Niantic now a days
• DH

  Drew Holdiman

  5 days ago
  1.0
  First time eating here as it what is very convenient to the hotel I'm staying at. Unfortunately these were some of the worst wings I've ever had. The meat was extremely chewy, it was almost like the wings we're steamed instead of deep fried. There is still so much skin and fat that had not been rendered I found a lot of them to be unedible. It also seemed criminal to only put 1.5 oz of blue cheese in a 2 oz souffle for 20 wings. Overall I think I just have high expectations for any establishment that has wings in their name.
• EJ

  Elise Jorgensen

  Jan 5, 2026
  5.0
  Excellent waitress. Excellent food. Good family time.
• JJ

  James Triplett Jr

  Jan 4, 2026
  5.0
  This place is like every other Buffalo wild wings. Very enjoyable to eat at very relaxing. The food was delicious
• CT

  Chris Thayer

  Dec 10, 2025
  1.0
  If I could give zero stars I would. Never in my life have so seen a worse business model. On December 7th at approximately 9pm I placed an online order through the Buffalo Wild Wings website for roughly $215 worth of food(Wings,fries, etc) It was my sons birthday and he is a student at SUNY Oneonta, so we ordered the food for him and his friends to celebrate his birthday on December 8th. The pick up time for the food was 7:10pm. When one of the kids arrived at the restaurant they discovered that it was closed for renovations and there was no food being served. There was no notifications on the website or the Oneonta Buffalo Wild Wings website informing people of this closure. After getting a panicked phone call from the kids saying the store is closed we scrambled to call other restaurants trying to make other accommodations for food. The Buffalo Wild Wings in Oneonta stole $215 from us and has done nothing to correct the situation. I have call the customer service number for two days with zero call backs and I even emailed the customer service department only to receive an email back stating they can’t help me because the system is down for maintenance. Finally after 3 days of calling the customer service line I get someone on the phone and their response to the situation is we can have someone call you back in 3-5 business days. Completely unprofessional and unacceptable. I asked for a supervisor multiple times and the operator refused saying someone would have to call me back in 3-5 days. After that was repeated to me I explained that I would post my experience all over social media and every review website I could find. Miraculously all of a sudden they wanted to transfer me to the escalation team. This operator named “Mike” said he would transfer me to someone who could help. At this point I was transferred to Cameron. She listened to the whole story and said she has to forward my complaint to the store owner and then they would have to research my claim and get back to me in 3-5 days. Keep in mind each operator I spoke to was able to look up the order and see everything. What needs to be reviewed? You see the order you see the store is closed refund my money!! Nope, they told me i would have to wait for a owner of a closed store to review it and call me back. What business functions this way? You basically stole $215 from us and are slow walking correcting the situation. I will have this review plastered on every review site i can find as well as every SUNY Oneonta Parents page I can find. I have already waited 3 days to even speak with someone and now you want me to wait 3-5 days for someone to get back to me to tell me if they can refund me for food you didn’t deliver?? This is INSANE. The best part is they actually sent me an email asking me to rate my order!!!!! Are you Kidding me??????

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