Arby's

4.1
678 reviews
Get DirectionsCallWebsite

Business Details

5526 State Highway 7, Oneonta, NY
13820, United States
(607) 432-9821
http://www.arbys.com/locations/us/ny/oneonta/5526-state-highway-7/store-1545
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5526 State Highway 7, Oneonta, NY
13820, United States

Hours

Reviews

4.1
678 reviews
5 stars
325
4 stars
184
3 stars
91
2 stars
34
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting excellent service experiences.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and delicious meals, others reported issues with undercooked items and incorrect orders.

Speed of Service

Several reviews noted slow service, particularly in the drive-thru, despite some customers appreciating the fresh preparation.

Cleanliness

The restaurant was frequently described as clean, contributing positively to the dining experience.

Pricing

Customers expressed concerns about higher prices compared to expectations, though some felt the quality justified the cost.
  • AW
    Austin Wright
    Dec 22, 2025
    1.0
    I went through the drive through and ordered a chicken sandwich with a Powerade. And was told it would be 15 dollars and some change when I got to the window amber had charged me 24 dollars and told me she upgraded my food to a meal AFTER she took my card and swipped it is when she told me she upgraded my food to a meal. Highly annoyed at this unprofessionalism. At no point should a employee up charge someone without telling them until after. Will never spend a dime at this arbys again
  • AM
    Aubrey May
    Nov 15, 2025
    5.0
    I had an amazing experience at Arby's! They served me and my mom delicious food, and the staff was incredibly kind and welcoming. The service was fast and friendly, making our visit even better. We left feeling very satisfied and appreciated. Highly recommend Arby's for great food and wonderful customer care! Five stars all the way!
  • KM
    Kay Markowski
    Oct 20, 2025
    3.0
    Prices were higher than expected 2 med. meals and mozz sticks set us back 40$.
  • HK
    Helen King
    Oct 19, 2025
    5.0
    Good food, friendly staff
  • GH
    Genevieve Healy
    Oct 9, 2025
    4.0
    Used the Drive thru, fast, efficient & friendly service.
Read more reviews on Google