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Arby's

4.1
(680 reviews)
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Business Details

5526 State Highway 7, Oneonta, NY
13820, United States
(607) 432-9821
http://www.arbys.com/locations/us/ny/oneonta/5526-state-highway-7/store-1545
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5526 State Highway 7, Oneonta, NY
13820, United States

Hours

Reviews

4.1
680 reviews
5 stars
326
4 stars
185
3 stars
91
2 stars
34
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and accommodating staff, highlighting excellent customer service experiences.

Food Quality

While many reviews noted that the food was fresh and delicious, there were also complaints about undercooked items and inconsistent quality.

Pricing Concerns

Several customers expressed dissatisfaction with higher-than-expected prices and perceived value for money.

Speed of Service

There were mixed reviews regarding service speed, with some customers noting quick service while others reported long wait times.

Cleanliness

The restaurant was often described as clean, but there were occasional mentions of unsanitary conditions.
  • AW
    Austin Wright
    Dec 22, 2025
    1.0
    I went through the drive through and ordered a chicken sandwich with a Powerade. And was told it would be 15 dollars and some change when I got to the window amber had charged me 24 dollars and told me she upgraded my food to a meal AFTER she took my card and swipped it is when she told me she upgraded my food to a meal. Highly annoyed at this unprofessionalism. At no point should a employee up charge someone without telling them until after. Will never spend a dime at this arbys again
  • AM
    Aubrey May
    Nov 15, 2025
    5.0
    I had an amazing experience at Arby's! They served me and my mom delicious food, and the staff was incredibly kind and welcoming. The service was fast and friendly, making our visit even better. We left feeling very satisfied and appreciated. Highly recommend Arby's for great food and wonderful customer care! Five stars all the way!
  • KM
    Kay Markowski
    Oct 20, 2025
    3.0
    Prices were higher than expected 2 med. meals and mozz sticks set us back 40$.
  • HK
    Helen King
    Oct 19, 2025
    5.0
    Good food, friendly staff
  • GH
    Genevieve Healy
    Oct 9, 2025
    4.0
    Used the Drive thru, fast, efficient & friendly service.
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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