Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
707 reviews
5 stars
251
4 stars
164
3 stars
110
2 stars
54
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service from staff.
Food Quality
Many reviews highlighted cold, overcooked, or poorly prepared food, with several customers expressing disappointment in the freshness and taste.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and bathrooms, contributing to a negative dining experience.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, many reviews pointed out a lack of professionalism and management oversight.
Value for Money
Customers expressed dissatisfaction with the pricing relative to the quality of food, feeling that it was overpriced for fast food.
- MNMaryJo NewberryDec 23, 20251.0Wendy's used to easily have the best fast food burgers. This Wendy's... 4 out 5 simple orders have been really botched in the last 5 months, which is especially vexing as it's expensive for fast food. It's as if they work hard to get it wrong. Too bad, once a go-to, reliable business so poorly managed.
- WCwalter careyDec 14, 20254.0Salad had a huge piece of the base of the lettuce head
- JTJustin ThrunDec 8, 20251.0NOOOOOOOO NOOO NO NON ONONO NOOO
- KJKaren JarrellNov 26, 20255.0My server was Jamie. All around good experience. Fast and friendly with great attention to detail.
- DSDavid SeelmanNov 19, 20251.0Just took home some chilli and it was not edible. Something was definitely spoiled. Might have been the shredded cheese or sour cream.
Frequently Asked Questions About Wendy's
Is 590 Oneida Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 131 Genessee Street, Oneida, NY?
The drive-thru at this Wendy's location is open daily from 9:00 AM to midnight.
Does this Wendy's location at 131 Genessee Street offer delivery and takeout options?
Yes, this Wendy's offers both delivery and takeout services. Delivery availability can be checked via their app or order.wendys.com.
Can I dine inside at Wendy's on Genessee Street in Oneida?
Yes, dine-in service is available at this Wendy's restaurant.
What payment methods are accepted at Wendy's, 131 Genessee Street?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
What meals are served at this Wendy's location?
They serve breakfast, lunch, and dinner.
Where can I find Wendy's menu and order online for this location?
You can view the menu at https://menu.wendys.com/ and order online at https://order.wendys.com by selecting the Oneida location.
Is Wendy's hiring staff at the Oneida, NY location?
To check current job openings, visit Wendy's Careers page and enter Oneida, NY. Job availability will be listed if any positions are open nearby.
How can I give feedback or contact Wendy's at 131 Genessee Street?
You can contact their Customer Care team via live chat on the Contact page, call 888-624-8140, fill out the customer satisfaction survey, or call the local store directly at (315) 363-2212.
What are some nearby eateries if I want more food variety around Wendy's at 131 Genessee Street?
Nearby dining options include Oneida Music for music and DVDs, Twist Smoothie 2 and Sweet Taffy for smoothies, Chipotle Mexican Grill for Mexican cuisine, AK Pizza for Italian, and KFC or Popeyes for chicken dishes.
What nearby services could be useful if I'm visiting Wendy's at 131 Genessee Street?
Nearby useful services include NBT Bank for banking needs, UPS Access Point for shipping, Monro Auto Service and Tire Centers and Silver City Tire for automotive services, and T-Mobile for mobile phone needs.
Are there any nearby entertainment or recreational spots close to Wendy's at 131 Genessee Street?
Yes, nearby you can visit XcelBowls, a bowling alley and gym, or check out music offerings at Oneida Music store.