Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
702 reviews
5 stars
251
4 stars
162
3 stars
110
2 stars
54
1 star
125
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted that the restaurant was dirty, with unclean tables, floors, and bathrooms.
Service Speed
Customers frequently complained about slow service, with long wait times for food orders, both in-store and drive-thru.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Numerous reviews mentioned cold, old, or poorly prepared food, including dry burgers and undercooked fries.
Staff Behavior
Feedback included mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
- DMDB Property MaintenanceNov 13, 20255.0Card machine not working gave us order on the house great customer service
- JPJesse PotterNov 6, 20251.0No ketchup or frosty when I ordered it L place
- BHBen HoodOct 27, 20251.0I don’t eat fast food but after working long hours I decided to go here. There is visibly no management or leadership here. Employee was handling fries with bare hands. Fries were cold. Last time I was there the girl at the window had her hand down the back of her pants itching herself. The district managers need to come flip this place around before the health department shows up. Avoid these nasty corporations and go eat some real food that doesn’t have dangerous chemical additives in it.
- GTGenX TwoAloverSep 25, 20251.0Cold fries cold burgers dirty restaurant front door entrance was dirty and smells like urine or diapers. Would not recommend. Every Wendy's i goto is like this no matter where i go I won't be returning again.
- MMMike MosherSep 14, 20254.0My girlfriend my stepson and I went to Wendy's in oneida this evening for dinner and we seen they were really understaffed tonight so you could feel the stress from the employees but one employee stood out as overwhelming im sure everyone was a young man named Dylan went above and beyond to make our visit the best he could and he was doing his best even while getting yelled at for bringing for out to one of the parked cars from the drive thru so hats off to him for holding his composure being polite and trying his hardest ill only be back because of his outstanding hardworking customer service and personality thank you Dylan
Frequently Asked Questions About Wendy's
Is 590 Oneida Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oneida, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oneida, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (315) 363-2212.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 590 Oneida Wendy’s serve breakfast?
Yes, this Wendy’s location in Oneida, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 131 Genessee Street, Oneida, NY?
The drive-thru at this Wendy's location is open daily from 9:00 AM to midnight.
Does this Wendy's location at 131 Genessee Street offer delivery and takeout options?
Yes, this Wendy's offers both delivery and takeout services. Delivery availability can be checked via their app or order.wendys.com.
Can I dine inside at Wendy's on Genessee Street in Oneida?
Yes, dine-in service is available at this Wendy's restaurant.
What payment methods are accepted at Wendy's, 131 Genessee Street?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
What meals are served at this Wendy's location?
They serve breakfast, lunch, and dinner.
Where can I find Wendy's menu and order online for this location?
You can view the menu at https://menu.wendys.com/ and order online at https://order.wendys.com by selecting the Oneida location.
Is Wendy's hiring staff at the Oneida, NY location?
To check current job openings, visit Wendy's Careers page and enter Oneida, NY. Job availability will be listed if any positions are open nearby.
How can I give feedback or contact Wendy's at 131 Genessee Street?
You can contact their Customer Care team via live chat on the Contact page, call 888-624-8140, fill out the customer satisfaction survey, or call the local store directly at (315) 363-2212.
What are some nearby eateries if I want more food variety around Wendy's at 131 Genessee Street?
Nearby dining options include Oneida Music for music and DVDs, Twist Smoothie 2 and Sweet Taffy for smoothies, Chipotle Mexican Grill for Mexican cuisine, AK Pizza for Italian, and KFC or Popeyes for chicken dishes.
What nearby services could be useful if I'm visiting Wendy's at 131 Genessee Street?
Nearby useful services include NBT Bank for banking needs, UPS Access Point for shipping, Monro Auto Service and Tire Centers and Silver City Tire for automotive services, and T-Mobile for mobile phone needs.
Are there any nearby entertainment or recreational spots close to Wendy's at 131 Genessee Street?
Yes, nearby you can visit XcelBowls, a bowling alley and gym, or check out music offerings at Oneida Music store.