Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,304 reviews
5 stars
488
4 stars
314
3 stars
185
2 stars
100
1 star
217
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, regardless of the time of day or number of cars in line.
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including unclean dining areas and unsanitary bathrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and food not prepared as requested.
Food Quality
Several reviews mentioned that the food was often cold, stale, or poorly prepared, leading to dissatisfaction.
Customer Service
Feedback indicated that staff were often rude or unhelpful, contributing to a negative dining experience.
- S1Sharky 14 days ago2.0Always dirty and people are always coughing in there and thinking about them not cleaning the lobby on top of it is nasty. If you want well anything sickness wise this place is for you.
- VLVinnie LentJan 3, 20261.0Hockey pucks for burgers
- MMMichelleJan 3, 20261.0Where do I begin on this one? I walked in and waited probably 10 minutes to order. There was one person who was in line in front of me. I ordered a Dave's Double with ketchup, mustard, cheese only and two Baconators with no buns. The "Dave's Double" was a Son of Baconator with no ketchup or mustard. It had bacon. Then...the two Baconators with no buns were wrapped in the foil. Let me tell you. Hot grease is difficult to hold and I love losing the entire top layer of cheese to the wrapper. I had a grease covered hand because that hot grease went through the wrapper. I have always been asked if I want bunless burgers in lettuce or else they put them in plastic containers. The worst part? The manager was the one who made this dumpster fire. Also, there were no straws, salt, pepper, etc. for customers.
- CHCari HurdDec 29, 20253.0Everytime I stop here, there's always a line of vehicles at the drive thru. It takes a long time to get your food, nobody ever apologizes for the long wait.
- BBBarbDec 12, 20251.0Been sitting here for 20 mins and the line hasn’t budged. Pulling out after I publish this review 🙄
Frequently Asked Questions About Wendy's
Is 510 Olean Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Olean, NY?
Wendy's drive-thru in Olean, NY is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast menu options?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order online for Wendy's in Olean?
You can order online via the Wendy's app or their official ordering website at https://order.wendys.com.
Is delivery available for this Wendy's location?
Delivery is available where offered. Use the Wendy's app or visit order.wendys.com and enter your address to check availability.
What payment methods are accepted at Wendy's Olean?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 447 N Union St?
You can contact Wendy's Customer Care via live chat or call 888-624-8140. For direct local contact, call (716) 372-5400.
Are there gift cards available at this Wendy's location?
Yes, Wendy's gift cards are available in-restaurant, online, and at various retailers. You can also check your balance online.
Can customers visit other nearby places of interest when coming to Wendy's in Olean?
Yes, nearby places include Family Dollar stores for shopping, CVS Pharmacy for health needs, and Eade Fitness for workouts, making it convenient to combine errands.
How can I get to Wendy's if I am visiting nearby attractions?
Wendy's at 447 N Union St is easily accessible if you're visiting nearby places like St. Vincent de Paul Society thrift store or Burger King for dining alternatives; you can stop by Wendy's for a quick meal via dine-in or drive-thru.
Are there other food options near Wendy's in Olean?
Yes, near Wendy's you can find Angee's Restaurant, an Italian dining option, and Burger King for more fast food choices.