Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for food, even during off-peak hours.
Food Quality
Many reviews highlighted issues with food being served cold, incorrect orders, and overall poor food quality.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unsanitary conditions in both the dining area and restrooms.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.
CT
Cerria Traver
Feb 8, 2026
1.0
Stopped when passing through on a trip and no one was in line or behind me had to wait 20 minutes for my food just for the fries to be cold and my burgers too
CM
Chris Monteleone
Feb 6, 2026
1.0
Went to Wendy's today 2/6 around 845pm. Ordered a simple biggie bag and biggie bites. 2 crispy chicken sandwiches, 2 4pc nuggets and 1 order of fries. Was told it'd be about 10 minutes... took over 30 minutes. Then on top of that the food was ice cold and the chicken sandwiches didnt have anything on them. It was literally just chicken on bread. Thank God it only cost me 10 bucks cuz I threw it all away and went to BK instead. So done wasting my time and money at this Wendy's.
AF
Allison Farnham
Feb 6, 2026
1.0
I only asked three ice creams. I waited for 29 minutes and we saw this guy pull his pants down to his ankles and one of them was wearing a ski mask and he looks like a robber I’m scared and he didn’t even bother to pull his pants up it’s very uncomfortable and it’s not tough!! >:( keep your cheeks warm PLEASE
JJ
J
Feb 6, 2026
1.0
Long wait. Lucky if they get the order correct. For the high price everything should be correct.
NN
Nick
Jan 26, 2026
1.0
This place is a joke. Making people waiting in the side of buildings to make their times look good, giving people the wrong orders so many times. Yall wonder why you dont get raises or business if you just keep messing shit up. 🤦♂️
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Olean, NY?
Wendy's drive-thru in Olean, NY is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast menu options?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order online for Wendy's in Olean?
You can order online via the Wendy's app or their official ordering website at https://order.wendys.com.
Is delivery available for this Wendy's location?
Delivery is available where offered. Use the Wendy's app or visit order.wendys.com and enter your address to check availability.
What payment methods are accepted at Wendy's Olean?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 447 N Union St?
You can contact Wendy's Customer Care via live chat or call 888-624-8140. For direct local contact, call (716) 372-5400.
Are there gift cards available at this Wendy's location?
Yes, Wendy's gift cards are available in-restaurant, online, and at various retailers. You can also check your balance online.
Can customers visit other nearby places of interest when coming to Wendy's in Olean?
Yes, nearby places include Family Dollar stores for shopping, CVS Pharmacy for health needs, and Eade Fitness for workouts, making it convenient to combine errands.
How can I get to Wendy's if I am visiting nearby attractions?
Wendy's at 447 N Union St is easily accessible if you're visiting nearby places like St. Vincent de Paul Society thrift store or Burger King for dining alternatives; you can stop by Wendy's for a quick meal via dine-in or drive-thru.
Are there other food options near Wendy's in Olean?
Yes, near Wendy's you can find Angee's Restaurant, an Italian dining option, and Burger King for more fast food choices.
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