Brand Certified
Dunkin'
3.7(295 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
3242 NY-417, Olean, NY
14760, United States
Certified by Dunkin' • Mar 01, 2026
(716) 372-1281
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Olean, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
295 reviews
5 stars
139
4 stars
62
3 stars
27
2 stars
15
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Staff Attitude
Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and lack of professionalism.
Order Accuracy
Many reviews highlighted issues with incorrect orders and inconsistent quality of food and drinks.
Cleanliness and Maintenance
Several customers noted unsanitary conditions and equipment issues, such as broken machines and unclean preparation areas.
Product Availability
Customers often mentioned that the location was out of popular items, leading to frustration during their visits.
- AMAndy Mckowan1 day ago5.0I came in on short notice and placed a large order. The staff was really great at putting it together for me and accommodated me even though it was last minute. Thanks Hannah for the great service!
- AAASHFeb 11, 20261.0First things first, I was a regular here, BUT, I don't know what's going on lately. Past few weeks has been a quality issue after quality issue. And I'm afraid to say anything because this new staff, is rude as hell and almost refuse to accept fault for anything wrong with the quality of the coffee. I ordered a hot coffee with cream and sugar, simple. however over the past few weeks, I've gotten a few questionable coffees. Two times (one of those times was yesterday) I have received a mildly hot coffee with creamer that doesn't blend in, in fact some pieces of the cream, were large enough chunks it looks like cottage cheese. Now, let's fast forward to my phone call to the store. I called, they essentially told me I was lying, and the girl who was in the background was telling the girl I was speaking with I was crazy....... Ya. I heard the entire conversation and it was disgusting that my cottage cheese coffee was genuinely a non issue for them. So to be clear. I'm always kind and courteous and understanding, but this is disgusting. Attached are the photos from my chunky coffee yesterday after trying to stir in the "frozen chunks" as they called them, and still a pile of floaters on the cup.
- BWBrandon WaiteDec 16, 20255.0Fast service!
- JFJenna FisherDec 13, 20252.0So I got a shaken espresso today at 3:13, and I paid, like, almost five dollars for this, and guys can’t fill it to the top, and there was a lot of foam on top of this after the foam dispenser, and the guy who made it didn’t even want to be there at all, and when I took it back in, the guy had a little bit of attitude about it, and it will probably be my last time there too. And the funny part is I got one yesterday, and it was filled to the top. I guess it all depends on who is working that day.
- EEEDec 4, 20255.0Great wait staff Love there breakfast sandwich with hash browns and coffee
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Olean, NY?
Dunkin' in Olean, NY is open daily from 5:00 AM to 7:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
What special holiday drinks are available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
Can I place orders through a mobile app for Dunkin'?
Yes, orders can be placed ahead of time using the Dunkin' mobile app available on both Apple App Store and Google Play Store.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals including coffee, donuts, espresso, and breakfast sandwiches.
Is there a drive-thru option available at the Dunkin' in Olean?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Are there any nearby hotels where I can stay when visiting Dunkin'?
Nearby hotels include the Microtel Inn & Suites by Wyndham Olean/Allegany and Fairfield Inn & Suites, convenient for visitors wanting to stay close to Dunkin'.
What entertainment venues are near Dunkin' in Olean?
The Garret Theater and The Regina A. Quick Center for the Arts at St. Bonaventure University are nearby venues where customers can enjoy performances before or after visiting Dunkin'.
Are there any nearby educational institutions close to Dunkin'?
Yes, Saint Bonaventure University and its various facilities are located nearby, making Dunkin' a convenient stop for students and staff.
What local dining options are near Dunkin' besides coffee shops?
Cheesy Pizzeria is a nearby pizza restaurant, offering an alternative dining option close to Dunkin'.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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