Dunkin'

3.8
293 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Olean, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3242 NY-417, Olean, NY
14760, United States

Hours

Reviews

3.8
293 reviews
5 stars
138
4 stars
62
3 stars
27
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with many stating it took over 20 minutes to receive their orders.

Staff Attitude

While some reviews praised friendly staff, others noted rude or indifferent behavior, particularly during busy times.

Order Accuracy

Numerous customers experienced issues with incorrect orders and items being unavailable, leading to frustration.

Cleanliness and Quality

Several reviews mentioned unsanitary conditions and poor food quality, including uncooked items and stale products.

Overall Experience

Mixed reviews overall, with some customers expressing loyalty and satisfaction, while others vowed not to return due to repeated negative experiences.
  • BW
    Brandon Waite
    Dec 16, 2025
    5.0
    Fast service!
  • JF
    Jenna Fisher
    Dec 13, 2025
    2.0
    So I got a shaken espresso today at 3:13, and I paid, like, almost five dollars for this, and guys can’t fill it to the top, and there was a lot of foam on top of this after the foam dispenser, and the guy who made it didn’t even want to be there at all, and when I took it back in, the guy had a little bit of attitude about it, and it will probably be my last time there too. And the funny part is I got one yesterday, and it was filled to the top. I guess it all depends on who is working that day.
  • EE
    E
    Dec 4, 2025
    5.0
    Great wait staff Love there breakfast sandwich with hash browns and coffee
  • MC
    Maureen Curcio
    Nov 30, 2025
    1.0
    Service is SLOW SLOW SLOW! Forget telling them YOU'RE in a hurry. Like you need to get to work or something dumb like that. 🙄
  • CW
    Christina Whitmore
    Oct 17, 2025
    2.0
    I am currently standing in the Olean DD and I have been waiting for well over a half hour to get waited in and to receive my food. Drive through at this location is obviously more important than people standing at the cash register

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Olean, NY?

Dunkin' in Olean, NY is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.