Brand Certified
Chipotle Mexican Grill
3.4(214 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2727 W State St, Olean, NY
14760, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(716) 806-3401
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/olean/2727-w-state-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4459
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Olean is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
214 reviews
5 stars
85
4 stars
40
3 stars
18
2 stars
23
1 star
48
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice, stale chips, and unappetizing ingredients.
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude or unhelpful, and issues with order accuracy.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and overflowing garbage, leading to a negative dining experience.
Portion Sizes
Several customers complained about small portion sizes and inconsistent food preparation, leading to dissatisfaction with value for money.
- JDJennifer DombrowskiFeb 19, 20262.0Overpriced food
- SHShawn Robert HugarJan 15, 20265.0The rice was a little hard in spots, but other than that the food was great. The staff were friendly and quick to make my order.
- KKKianna KellnerJan 14, 20265.0Have never had a bad experience here. Great place to stop when your in a pinch. Staff has always been pleasant, even when they're getting slammed
- RSRudy SnowJan 8, 20264.0My wife lives it, me, not so much.
- JSJasmine ShephardDec 27, 20255.0Purchased food multiple times. Good service, good food.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Olean serve?
Chipotle Mexican Grill offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Olean?
It is located at 2727 W State St, Cattaraugus, Olean, NY 14760.
What are the opening hours for Chipotle Mexican Grill in Olean?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order food online from Chipotle Mexican Grill in Olean?
Yes, you can order online through their website or via the Chipotle app.
How can I contact Chipotle Mexican Grill in Olean?
You can call them at +1 716-806-3401 or email NY.4459.Olean@chipotle.com.
Does Chipotle Mexican Grill in Olean have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Which nearby grocery store can I visit when I come to Chipotle Mexican Grill in Olean?
ALDI USA is a nearby grocery store where you can shop before or after dining at Chipotle.
Are there other dining options near Chipotle Mexican Grill in Olean?
Yes, nearby dining options include Ponderosa Steakhouse, Mio Gelato E Cafe, Perkins Restaurant & Bakery, Domino's Pizza, and Renna's West & Mio Gelato Cafe.
Is there a coffee shop near Chipotle Mexican Grill in Olean?
Yes, Starbucks is a nearby coffee shop where you can grab a coffee or smoothie.
What nearby medical facilities are available around Chipotle Mexican Grill in Olean?
WellNow Urgent Care, Priya Mohanty Medical Practice, and several orthopedic clinics like Allaghany Bone and Joint Surgery are nearby for your health needs.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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