Chipotle Mexican Grill

3.0
812 reviews
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About

Mexican Restaurant
Chipotle Oceanside LI is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3161 Long Beach Rd, Oceanside, NY
11572, United States

Hours

Reviews

3.0
812 reviews
5 stars
249
4 stars
131
3 stars
69
2 stars
58
1 star
305

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with overflowing garbage, sticky floors, and unclean tables.

Service Quality

Customer service is often described as rude and unhelpful, with many reviews highlighting poor staff attitudes and slow service.

Order Accuracy

Numerous customers have experienced issues with incorrect orders, missing items, and inadequate portion sizes.

Management Issues

There are consistent complaints about poor management and lack of oversight, leading to a chaotic and unsatisfactory dining experience.

Food Quality

While some customers enjoy the food, many have reported issues with food preparation, including cold or improperly cooked items.
  • JS
    Joseph Sciandivasci
    Jan 3, 2026
    1.0
    This was one of the worst Chipotle experiences I’ve ever had. I paid full price for a bowl and was literally given almost no food — what’s the point of ordering if the bowl is basically empty? On top of that, the staff had terrible attitudes and acted like my order was an inconvenience to them, even though the mistake was entirely on their end. It’s ridiculous to charge premium fast-casual prices and then serve nothing while being rude about it. Chipotle used to be about value and service, but this location clearly doesn’t care about either. I won’t be coming back.
  • AL
    amber Lee
    Jan 3, 2026
    1.0
    Absolutely terrible customer service, they gave me too little rice that couldn't make more then two bowls then decided to be nasty and say was lying about not having enough food, the catering trays are suppose to feel 4-6 people it only feed two. I do not recommend this location. I would go to valley stream they are a lot nicer and not nasty when u have a concern.
  • BD
    Bruno Dean
    Dec 23, 2025
    1.0
    While I was ordering my food yesterday me and my wife, over heard Who I believe is the general manager scolding and belittling her employees. We Were absolutely disgusted, The dinning room was absolutely disgusting she should have been putting more effort into having it cleaned.
  • SN
    smith nia
    Dec 12, 2025
    5.0
    Came here with my family today and service was spectacular! New manger janiyah was the best came and checked on my family not only that, restaurant was clean and this is surprising this restaurant has been the worst for years i live down the street so i come here often ! love the change in atmosphere cant wait to come back !!
  • JJ
    Joshua
    Dec 5, 2025
    5.0
    The staff was super nice after a miscommunication on my part, they were extremely helpful and resolved the issue. I have zero complaints. Huge thank you to JANIYA and the rest of the staff!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Oceanside LI offer?

Chipotle Oceanside LI is a fast-casual restaurant chain offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial additives.

What are the operating hours for the Chipotle Mexican Grill at 3161 Long Beach Rd, Oceanside?

The restaurant is open every day from 10:45 AM to 11:00 PM.