Dunkin'

3.5
274 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oakland Gardens, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
61-58 Springfield Blvd, Oakland Gardens, NY
11364, United States

Hours

Reviews

3.5
274 reviews
5 stars
108
4 stars
53
3 stars
41
2 stars
16
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both for in-store and mobile orders, often exceeding 10-15 minutes.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and a general lack of cleanliness in the store.

Staff Attitude

Feedback indicated that staff members were often rude, unprofessional, and unhelpful, with some customers feeling disrespected.

Seating and Facilities

Customers expressed frustration over the lack of seating and the absence of a restroom for customer use.

Order Accuracy

Many reviews noted frequent mistakes with orders, including incorrect items being served and poor quality of food.
  • EN
    Event King NYC
    Jan 2, 2026
    1.0
    It's been 5+ years post-pandemic, and there's only one chair and one table for customers to use in store?? Whoever made this decision needs to be fired immediately. Not to mention there's no bathroom unlike the northern-220 location.
  • FM
    Fatima Mukhtar
    Dec 23, 2025
    1.0
    I hate this place so much. Aunty Jee is never serious always talking talking talking. I did a mobile order like ten mins before I walked in and they gave it like 15 minutes after I asked for it in the store. They talk so much and they don’t know the order they gave my Hindu friend bacon in her croissant with toasted egg and cheese. My drink is always looking funky I’m actually never going here again. Dunkin Donuts are always run a little wonky but this one is just extra wonky.
  • JG
    jose genao
    Nov 24, 2025
    1.0
    Same thing every visit, 10 minute wait for online orders already placed, wait 10 minutes in line for coffee, so much for on the go.
  • SS
    Sunny Shih
    Nov 12, 2025
    1.0
    I honestly don't expect much from these places, but this is the worst one I've ever experienced. They decided to get rid of all the seats and tables, which tells customers that they are not welcome. The attitude is expected, but this lady takes it to another level. And when you serve me freezer burnt ice cream, that's where I draw the line. This is the perfect location for any business, and if you can't make it work here there is a serious problem. Until there is new management, I will never return.
  • SJ
    SIAMS JUJU
    Nov 11, 2025
    1.0
    completely understaffed, slow pace with no respect for people‘s time

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Oakland Gardens, NY?

Dunkin' in Oakland Gardens, NY is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery services?

Yes, delivery service is available daily from 5:30 AM to 8:30 PM.