Subway

3.7
222 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Nyc Subway® Restaurant at 20 Broad Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
20 Broad Street, Nyc, NY
10005, United States

Hours

Reviews

3.7
222 reviews
5 stars
97
4 stars
46
3 stars
30
2 stars
14
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rudeness and unhelpfulness from staff.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong toppings.

Food Quality

While some praised the freshness of the bread and sandwiches, others reported that the food was not fresh or poorly made.

Cleanliness

The establishment was noted for being clean, but some customers mentioned issues with the restroom availability.

Convenience

The 24-hour availability was appreciated, especially for late-night customers, but there were complaints about service speed during busy times.
  • A4
    Andres Garcia 4K
    Dec 21, 2025
    2.0
    Every time I place a online order I get wrong they have the toppings they just dont want to put them.
  • SU
    sand undertable
    Oct 29, 2025
    5.0
    Really annoying
  • AA
    Alex
    Oct 26, 2025
    5.0
    New York vibe )
  • SP
    Samuel Portmann
    Sep 26, 2025
    5.0
    Best Subs in Town! Made with Love
  • OB
    Orange Betsy
    Sep 22, 2025
    5.0
    Clean, friendly, and managed to make the best sub. Mostly it’s the bread being fresh, which I don’t know if they have control over all day. I was at the end of the day and it was still really soft.

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 20 Broad Street, New York, NY 10005, USA.

What types of meals does Subway serve?

Subway serves breakfast, lunch, and dinner.