Location.com logo
Brand Certified

Subway

2.9
(213 reviews)

Business Details

200 W 54th Street, Nyc, NY
10019, United States
(212) 315-5488
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Nyc Subway® Restaurant at 200 W 54th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
200 W 54th Street, Nyc, NY
10019, United States

Hours

Reviews

2.9
213 reviews
5 stars
61
4 stars
36
3 stars
23
2 stars
13
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and disrespectful staff, with many customers expressing dissatisfaction with their treatment.

Hygiene Issues

Several customers reported unsanitary conditions, including improper food handling and dirty environments.

Food Quality

Customers frequently mentioned inadequate portion sizes and poor quality of food, with complaints about insufficient toppings and stale ingredients.

Mixed Experiences

While some reviews noted good food and friendly service, these were overshadowed by the majority of negative feedback regarding service and hygiene.
  • SS
    Sandeep Singh
    Feb 15, 2026
    1.0
    Worst customer experience. Teach her how to treat people and talk politely. Remove this lady asap. Name of the server : BIBI Treated the previous customers like shit too in front of me in line. And had an argument with us
  • KM
    Keith MacDonald
    Jan 7, 2026
    1.0
    Incredibly disrespectful employees. Had been eating here fairly regularly for a month, but never again.
  • TB
    Tucho Bigley
    Nov 16, 2025
    3.0
    Como todo local de la cadena, pero bastante chico. Sin baños y solo 3 mesitas. Es más para pasar y no consumir en el lugar.
  • PP
    Phil
    Nov 7, 2025
    5.0
    The sandwich was pretty good but it was the service that stood out. This was my first ever Subway and I think the guy realised I wasn't really sure what I was doing and he was very patient, polite and helpful which, to me, is as important as the food being good. The place was clean and tidy as well.
  • AS
    Angie Suárez
    Oct 20, 2025
    1.0
    Iniciaré por decir que nunca vuelvan a comprar ningún subway, almenos yo no lo haré. Ha sido la situación mas desagradable que he pasado en mi vida. Hice un pedido desde la App, a las 12:05 pm, con entrega a la 1:00 pm, me llega mi código de verificación y comprobante de pago, verifico en mi cuenta el débito del dinero; cuando voy a retirar mi pedido el cajero grosero y déspota me indica que mi orden no se encuentra en el sistema, por lo tanto no me puede entregar mi pedido, le indico que tengo codigo de verificación; a lo que me dice que no, que solo se rigen por el nombre de la persona (lo cual me parece totalmente estúpido, existen millones de personas con mi nombre); sin embargo, indico mi recibo, doy mi nombre, indico el lugar (el cual me confirma el cajero que si esta correcto); y solo se limita ha decir que: "sin sistema no hay orden"; solicito que me indique donde puedo pedir mi reembolso o que me den solución alguna y prácticamente me mando a una esquina y me dijo: "tiene que esperar a que la orden llegue al sistema", he esperado ya casi 3 horas y aun no hay mi orden que ya se encuentra cobrada. Una empresa grande, conocida, con gran impacto a nivel mundial, no me puede dar una solución, y lo peor que para ponerse en contacto con servicio al cliente me tuvieron 2 horas en espera, para redactar un simple informe, que me indicaron que no sabrán en que tiempo me van a responder. si quieren evitarse por todo lo que pase, mejor no compren son un montón de incompetentes. Adjunto evidencia de mi factura y orden, por que para cobrar si fueron numero 1.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 200 W 54th Street, New York, NY 10019.

What meals does Subway serve?

Subway serves breakfast, lunch, and dinner.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: