Taco Bell / KFC

3.1
524 reviews
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Business Details

5412 NY State Route 12, Norwich, NY
13815, United States
(607) 336-7261
https://locations.tacobell.com/ny/norwich/5412-ny-state-route-12.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5412 NY State Route 12 in Norwich. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
5412 NY State Route 12, Norwich, NY
13815, United States

Hours

Reviews

3.1
524 reviews
5 stars
133
4 stars
109
3 stars
98
2 stars
59
1 star
125

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including incorrect orders, cold items, and missing ingredients.

Service Issues

Many reviews highlighted slow service, unprofessional staff behavior, and frequent mistakes with orders.

Cleanliness

The restaurant was often described as dirty, with sticky tables and unsanitary conditions reported by multiple customers.

Pricing Concerns

Customers expressed dissatisfaction with high prices compared to other locations, feeling that the value did not match the quality of food received.

Management Problems

Several reviews pointed to poor management and lack of training for staff as contributing factors to the negative experiences.
  • CB
    Christine Bordonaro
    3 days ago
    1.0
    Very Slow service very aggravating we waited 10 minutes to give our order then then parked us for another 10 minutes with no one inside… should have never taken that long
  • MP
    monika proskine
    6 days ago
    1.0
    When I got there we waited 10 minutes for a worker to come and take the order. I then ordered a regular quesadilla, came with barely any chicken and it was full of spicy sauce, couldn’t even eat the whole thing! my soft taco was also all tortilla and barely any meat! For 2 meals we waited 10-15 minutes to get our food and then it wasn’t even good! Don’t waste your money here it’s gotten so bad the past few years!!👎🏻
  • JK
    Julia Kay
    Nov 7, 2025
    1.0
    Why cant I place an order on the Taco Bell app? I dont want to talk to people.
  • TA
    Terri Andrews
    Oct 12, 2025
    4.0
    The food wasn't bad better than I've had it there before I was a little leery about going back
  • AO
    Autumn Owens
    Oct 12, 2025
    1.0
    The past three times we have gone here, they were sold out of almost everything from both sides. So I don’t really see a reason to come back here. Why put so much money into renovating the store and then have no food to sell?
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Frequently Asked Questions About Taco Bell / KFC

Where is Taco Bell located?

Taco Bell is located at 5412 NY State Route 12, Norwich, NY 13815, United States.

What are the operating hours of Taco Bell in Norwich?

Taco Bell is open Monday through Sunday from 10:30 AM to 10:00 PM.