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Taco Bell / KFC

3.1
(531 reviews)

Business Details

5412 NY State Route 12, Norwich, NY
13815, United States
(607) 336-7261

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5412 NY State Route 12 in Norwich. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
5412 NY State Route 12, Norwich, NY
13815, United States

Hours

Reviews

3.1
531 reviews
5 stars
136
4 stars
109
3 stars
99
2 stars
61
1 star
126

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted slow service, with long wait times for both ordering and receiving food.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and sticky floors.

Staff Attitude

Feedback indicated that staff were often rude or unprofessional, contributing to a negative dining experience.

Pricing Issues

Customers expressed dissatisfaction with high prices compared to other locations, feeling that the value did not match the quality of food.
  • BM
    Baillie Miller
    Feb 6, 2026
    3.0
    I don't even know where to start with this one. We placed our order, we were told it would be a minute on the nuggets. Totally fine. When someone else took the order by mistake because you didn't have receipts and just called out what was in the order? Also fine. Mistakes get made. But to then give the customer attitude when asked to remake the order because the order had been taken by someone else because of your mistake? And to then take your sweet time about remaking it after the customer already sat there waiting for it to be made rhe *first time*? All while fulfilling every order that came after? You guys have no business being open. Or maybe you need to look into your management. The only staff member who didn't fail miserably at her job was the cashier.
  • AB
    Anthony Bonanno
    Feb 1, 2026
    2.0
    Everytime I specify my order it is always wrong. I love taco bell but how hard is it to cook something right or get the right order it's not just once this is the tenth time. Not once has my order been right to me thats wild
  • PC
    Patricia Conroy
    Jan 28, 2026
    1.0
    I went there to eat and the food is NEVER correct the walking where all the food is being gels is full of black mold and the are hading out food to people when the can’t have what they put in it I asked for steak and the keep putting beef in it putting me in the hospital after I told them ABSOLUTELY NO BEEF and they keep doing it watch your food VERY CAREFULLY
  • MS
    Melissa Schoeck
    Jan 22, 2026
    2.0
    One person in front of me but it took Forever to get a person to take my order. Then it took awhile to get our food. I wouldn't recommend this place. It's expensive for what you get and the service is terrible
  • SS
    Sisi
    Jan 14, 2026
    5.0
    Clean and well organized. People are friendly and attentive. I took my time to order. They make my order in only 5 minutes. Food are fresh and delicious.

Brand Certified Facts from Taco Bell / KFC

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Certified March 01, 2026Yext Knowledge Graph
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