Brand Certified
Pizza Hut
3.7(455 reviews)
Certified by Pizza Hut • Mar 01, 2026
Business Details
6096 State Hwy 12, Norwich, NY
13815, United States
Certified by Pizza Hut • Mar 01, 2026
(607) 334-5000
Certified by Pizza Hut • Mar 01, 2026
https://locations.pizzahut.com/ny/norwich/6096-state-hwy-12
Certified by Pizza Hut • Mar 01, 2026
About
Certified by Pizza Hut • Mar 01, 2026
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 6096 State Hwy 12 in Norwich, NY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Certified by Pizza Hut • Mar 01, 2026
Hours
Certified by Pizza Hut • Mar 01, 2026
Reviews
3.7
455 reviews
5 stars
187
4 stars
113
3 stars
64
2 stars
28
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; while some praised the friendly staff, others reported rude interactions and long wait times.
Food Freshness
Several reviews highlighted issues with food freshness, particularly at the salad bar and buffet, with some items described as old or not replenished.
Cleanliness
Multiple customers noted cleanliness issues, including dirty tables and unpleasant odors in the dining area.
Delivery Issues
There were complaints about delayed deliveries and missing items, leading to dissatisfaction with the overall service.
Positive Experiences
Despite the negatives, many customers expressed enjoyment of the food, particularly the pizza, and appreciated the efforts of some staff members.
- TRTaylor RyanFeb 13, 20265.0Service behind the counter was absolutely friendly
- MLmarlie lukachDec 23, 20255.0More old school pizza hut with full sit down resturant. They still do lunch and dinner buffet on Wednesdays. They had a great select at the buffet and was very nostalgic!
- OPOlcott PhotographyOct 30, 20252.0Had a DoorDash order due at 2:36. I got there at 2:32 and was told it's going in the oven and should be about 5 minutes. I sat there for 20 minutes before I decided to ask the lady at the counter and she was extremely rude and snarky saying there's no way I was there for 20 minutes. I've never had any issues besides with this one lady
- ALA. LeDucOct 17, 20254.0Hot fresh pizza and breadsticks, the waitress was so nice and attentive, only issue was the salad bar wasn't fresh some items were dried out and old tasting, other then that service was wonderful.
- JFJoe FreshSep 15, 20255.0My daughter and I have such fond memories of Pizza Hut that we drove an hour to go to an actual restaurant with a Pizza Hut salad bar . When we got there the salad bar was already put away. Everyone there saw how disappointed we were so they went above and beyond to make us salads and bring us endless amounts of Pizza Hut dressing! Our waitress was one of the sweetest girls EVER! I would recommend this location to anyone, what a great staff! What a REALLY REALLY great staff! Thank you all so much for making our night wonderful!
Brand Certified Facts from Pizza Hut
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Certified March 01, 2026Yext Knowledge Graph
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