Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,095 reviews
5 stars
361
4 stars
306
3 stars
212
2 stars
69
1 star
147
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, stale, or not fresh, with several mentioning that their orders were incorrect or missing items.
Service Speed
Customers frequently noted slow service, particularly during busy times, with long wait times in the drive-thru and for food preparation.
Staff Attitude
While some reviews praised friendly staff, others highlighted rude behavior from employees, particularly a manager, which negatively impacted the customer experience.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but there were also complaints about unsanitary conditions and poor hygiene practices among staff.
- JJJudi Jeffer5 days ago5.0For fast food…. Can’t complain. Coffees are the best bet!! Lol
- MPMona PittsleyDec 16, 20254.0Food not fresh or hot
- CFchris fazioDec 4, 20254.0Best steak egg and cheese bagel I've ever eaten!
- MSMichael SansoneNov 13, 20255.0Sammy is absolutely the best she always makes me smile every time I'm there the other ladies are all so pleasant .
- PJphillip jaworskiNov 11, 20253.0Slowest ive ever had
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 165 S Broad St, Norwich, NY?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, extends to 1:00 AM on Friday and Saturday, and starts as early as 4:00 AM on Saturdays.
What are the delivery hours for this McDonald's restaurant?
Delivery service is available from 6:00 AM to 11:30 PM Monday through Saturday, and until 11:00 PM on Sunday.
Does this McDonald's location offer curbside pickup?
Yes, this McDonald's offers curbside pickup as part of its pickup and delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android through the provided app store links.
What types of payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What menu options are available and where can I view the full menu?
McDonald's offers a variety of menu items made with quality ingredients. The full menu is accessible online at the official McDonald's website provided in the menu URL.
What nearby restaurants are around McDonald's where I could dine or grab food?
Nearby restaurants include Gus' Steakhouse, Wing Boss, Dickey's Barbecue Pit, and another McDonald's location.
Are there nearby automotive services accessible after visiting McDonald's?
Yes, McCredy Motors, McCredy Motors, INC., NAPA Auto Parts - Gillees Auto Truck and Marine, and Norwich Tire Company provide automotive services close to McDonald's.
What nearby entertainment or recreational activities can I enjoy around McDonald's?
You can visit Family Recreation Lanes bowling alley, Bruchhausen Park for outdoor activities, and Kho Sỉ Hàng Gia Dụng Chính Hãng which offers a bowling alley and other active life activities nearby.