Brand Certified
McDonald's
3.6(1098 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
165 S Broad St, Norwich, NY
13815, United States
Certified by McDonald's • Mar 01, 2026
(607) 334-6020
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,098 reviews
5 stars
362
4 stars
306
3 stars
213
2 stars
70
1 star
147
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food being cold, stale, or not fresh, with some praising specific items like the cheeseburgers and fries.
Service Speed
Many reviews highlighted slow service, especially during busy times, with long wait times reported in both drive-thru and in-store.
Order Accuracy
Numerous customers experienced problems with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Staff Attitude
Feedback on staff behavior was mixed, with some praising friendly employees while others reported rudeness and unprofessionalism.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others pointed out unsanitary conditions.
- KCKaren CongerFeb 17, 20265.0Very busy place
- CFCayden Dagnall (froobsrule1)Jan 31, 20262.0Best cheeseburger I’ve had at a McDonald’s, but the fries smelled heavily of urine. Absolutely disgusting.
- KGKenneth GeffingerJan 17, 20263.0Food dry and taste old. But the employee's are nice.
- JJJudi JefferJan 7, 20265.0For fast food…. Can’t complain. Coffees are the best bet!! Lol
- MPMona PittsleyDec 16, 20254.0Food not fresh or hot
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 165 S Broad St, Norwich, NY?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, extends to 1:00 AM on Friday and Saturday, and starts as early as 4:00 AM on Saturdays.
What are the delivery hours for this McDonald's restaurant?
Delivery service is available from 6:00 AM to 11:30 PM Monday through Saturday, and until 11:00 PM on Sunday.
Does this McDonald's location offer curbside pickup?
Yes, this McDonald's offers curbside pickup as part of its pickup and delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android through the provided app store links.
What types of payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What menu options are available and where can I view the full menu?
McDonald's offers a variety of menu items made with quality ingredients. The full menu is accessible online at the official McDonald's website provided in the menu URL.
What nearby restaurants are around McDonald's where I could dine or grab food?
Nearby restaurants include Gus' Steakhouse, Wing Boss, Dickey's Barbecue Pit, and another McDonald's location.
Are there nearby automotive services accessible after visiting McDonald's?
Yes, McCredy Motors, McCredy Motors, INC., NAPA Auto Parts - Gillees Auto Truck and Marine, and Norwich Tire Company provide automotive services close to McDonald's.
What nearby entertainment or recreational activities can I enjoy around McDonald's?
You can visit Family Recreation Lanes bowling alley, Bruchhausen Park for outdoor activities, and Kho Sỉ Hàng Gia Dụng Chính Hãng which offers a bowling alley and other active life activities nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website