Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
806 reviews
5 stars
263
4 stars
160
3 stars
165
2 stars
74
1 star
144
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and efficient to slow and unhelpful.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms.
Management Issues
There were complaints about poor management responses to customer concerns, particularly regarding order mistakes and service delays.
- BGBunny Gaines2 days ago5.0This is the best McDonald's in wny. The service is great and the employees are always so nice. We purposely come to this location as Niagara Falls locations are so poorly run
- DSDouglas SwansonOct 5, 20254.0Great service good food and my daughter loves to go here a lot this is on top of the most mcdonald's we go to because it's the nearest one lol
- LGLaser GenesisOct 4, 20251.0Fryers were beeping constantly and were so loud. 8 tables were full and filthy. Tiny store. Food took 23 minutes
- TTTheColtBAug 25, 20251.0Door dashed two separate times tonight. 1st time they completely forgot to put the happy meal in the bag. My nuggets were old as old gets. Second dash, the happy meal nuggets were also old as old gets. Being someone who used to work at McDonald’s, this is UNACCEPTABLE! There’s a timer for a reason. THROW THEM AWAY WHEN THE ALARM GOES OFF.
- DBDeborah BauerAug 22, 20251.0Drive thru is horribly slow. Been in line for 10 minutes so far after ordering and haven’t even gotten to the window to pay. They have spots for people to pull up while waiting for food and they don’t use them. Waiting for 15 or more minutes to get a drink is ridiculous.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in North Tonawanda?
McDonald's in North Tonawanda is open daily from 6:00 AM to 11:00 PM for dine-in and from 6:00 AM to 11:00 PM for drive-through service.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery daily from 6:00 AM to 10:00 PM, with options including curbside pickup, same day delivery, and no-contact delivery.
How can I place an order at this McDonald's location?
You can order through their online delivery portal at https://mcdonalds.order.online/business/-5579 or via the McDonald's mobile app available on iOS and Android.
What payment options are accepted at McDonald's North Tonawanda?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location offers drive-thru service daily from 6:00 AM to 11:00 PM.
Are there any mobile apps I can use for offers or ordering at McDonald's?
Yes, you can use the McDonald's App available on both the Apple App Store and Google Play Store for mobile ordering and mobile offers.
What kinds of food and dining options does this McDonald's provide?
McDonald's serves a variety of menu options including fast food, breakfast items, burgers, sandwiches, coffee, ice cream, and frozen desserts, made with quality ingredients.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Tops grocery store and gas station, Tim Hortons coffee shop, Ted's Hot Dogs, and Pizza Hut for additional dining options.
Are there convenient banking options near McDonald's North Tonawanda?
Yes, Northwest Bank and Citizens Bank Supermarket Branch are nearby and offer easy banking services, including drive-through banking at Northwest Bank Drive-Through.
What other services or stores are close to McDonald's for customers in the area?
Nearby services include Rite Aid pharmacy, Advance Auto Parts, Coinstar Kiosk for money transfer, Metro by T-Mobile for mobile phones, and Classy Nails beauty salon.