Taco Bell

3.7
1248 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3716 Brewerton Road in North Syracuse. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3716 Brewerton Road, North Syracuse, NY
13212, United States

Hours

Reviews

3.7
1,248 reviews
5 stars
521
4 stars
288
3 stars
186
2 stars
58
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

While some customers enjoyed the food, there were numerous complaints about stale or poorly prepared items, leading to dissatisfaction.

Staff Attitude

Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or unprofessional.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the dining area.
  • AA
    Ahmad Abdali
    2 days ago
    1.0
    I came to this Taco Bell to pick up a DoorDash order and also wanted to place a personal order for myself. The customer’s order was already taking a long time, so I asked an employee if I could place an additional order. He told me they “aren’t allowed to accept an order from a driver.” I asked if that was a rule from the manager. Instead of answering, he walked away to check. When he came back, he said they could take my order, but it would “take a long time.” At that point, I chose not to order anything. The whole interaction was unprofessional and inconsistent. If they have policies, they should be clear about them. If they don’t, then there’s no reason to treat a customer or a delivery driver like an inconvenience. Very disappointing experience.
  • HD
    Hayley Dean
    2 days ago
    1.0
    Always always so slow going in or drive through almost always wait a half hour. It’s like the employees have no urgency or organization. I went inside hoping it would be faster and watched employees stand around, come out and talk to friends etc. Half the time the order is incorrect as well. Seriously needs new management or something.
  • WW
    William Williamson
    Nov 3, 2025
    1.0
    There are 6 employees behind the counter and only one person is making food, they are way behind I've been here for half an hour, the lobby is totally filthy and I heard the employee say that the lobby was clean and that she hopes it stays that way.
  • BC
    Brittany Carey
    Oct 30, 2025
    1.0
    They seriously need to cut hours to this location until they can find enough employees to work. Sitting in the drive thru for 20 minutes before reaching the speaker, then waiting another 15 minutes for someone to take your order and THEN waiting ANOTHER 20 minutes to get to the window, and then waiting another 10 minutes to get your food is RIDICULOUS!! This happens every time I go there!!! They need to do something about this location.
  • AS
    Ashvi Shah
    Oct 29, 2025
    1.0
    They messed up at least 3 things in our order, the main one being that we're vegetarian, and they gave us beef instead of beans, when we specified beans only. Didn't offer anything to compensate. The potato taco wasn't good, the potatoes seemed very old.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 3716 Brewerton Road?

The drive-through is open from 7:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 2:00 AM on Friday and Saturday.

What is the address of Taco Bell in North Syracuse?

The address is 3716 Brewerton Road, North Syracuse, NY 13212, USA.