Subway

3.3
228 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local North Syracuse Subway® Restaurant at 127 Lawrence Rd E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
127 Lawrence Rd E, North Syracuse, NY
13212, United States

Hours

Reviews

3.3
228 reviews
5 stars
85
4 stars
34
3 stars
34
2 stars
23
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was poorly prepared, with skimpy portions of toppings and meat, leading to a disappointing experience.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty floors and improper food handling practices.

Customer Service

Numerous customers expressed dissatisfaction with the service, describing staff as rude, unhelpful, and inattentive.

Operational Issues

Customers frequently noted problems with the store's hours, including early closures and delays in order fulfillment.

Mixed Experiences

While some customers praised the freshness of the food and friendly staff, these positive experiences were overshadowed by the overall negative feedback.
  • LB
    Liz Blume
    Nov 4, 2025
    1.0
    Website wasn’t working to order online. The screen cleared and it charged my card. Went to pickup and the guy working did not seem to care or pretend to care. We’ll see if the charge clears… Online chat for customer service doesn’t even think the store exists and just closes the chat and restarts. Never trying online ordering or going back to that place.
  • AG
    Alicia Guzman
    Oct 10, 2025
    1.0
    Very scimpy on the toppings and I didn’t even know the chicken was on there I had to really look for it.
  • JJ
    Jamie Jeroloman
    Oct 8, 2025
    5.0
    Very clean and quick.
  • SB
    Sienna Baron
    Sep 8, 2025
    2.0
    Mid experience… the workers weren’t very interactive and were pretty rude. I get I came in 30 minutes before close but I got one simple half sub. The food also wasn’t the best. I’ve worked at subway before and I would have gotten fired if I gave someone that experience.
  • PW
    Paul Wood
    Jul 31, 2025
    1.0
    Not CLOSE to Subway standards. Flies swarming the veggies, very dirty inside. I come in at 8:55pm and 1 person on the phone. I had to ask after a few minutes if they were open. Sign says 10pm on door. DO NOT Recommend.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at North Plaza, North Syracuse?

The Subway at 127 Lawrence Rd E, North Syracuse is open daily from 8:30 AM to 9:30 PM.

What types of meals are served at this Subway location?

This Subway restaurant serves breakfast, lunch, and dinner.