Service Speed
Customers consistently reported long wait times, often exceeding 20-30 minutes for orders, with many expressing frustration over slow service.
Food Quality
The quality of food received was frequently criticized, with reports of cold, overcooked, or incorrect orders, leading to dissatisfaction.
Cleanliness
Multiple reviews highlighted poor cleanliness standards, with dirty floors, sticky surfaces, and unkempt dining areas being common complaints.
Staff Attitude
Several customers noted unfriendly or rude staff interactions, contributing to a negative overall experience.
Inconsistent Experience
While some customers enjoyed specific menu items like shakes and onion rings, the overall experience varied greatly, with many stating they would not return.