Location.com logo
Brand Certified

Sonic Drive-In

3.1
(2300 reviews)

Business Details

3808 Brewerton Road, North Syracuse, NY
13212, United States
(315) 870-9458

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in North Syracuse, NY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3808 Brewerton Road for the ultimate SONIC experience!

Location

Sonic Drive-In
3808 Brewerton Road, North Syracuse, NY
13212, United States

Hours

Reviews

3.1
2,300 reviews
5 stars
685
4 stars
389
3 stars
344
2 stars
216
1 star
666

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20-30 minutes for orders, with many expressing frustration over slow service.

Food Quality

The quality of food received was frequently criticized, with reports of cold, overcooked, or incorrect orders, leading to dissatisfaction.

Cleanliness

Multiple reviews highlighted poor cleanliness standards, with dirty floors, sticky surfaces, and unkempt dining areas being common complaints.

Staff Attitude

Several customers noted unfriendly or rude staff interactions, contributing to a negative overall experience.

Inconsistent Experience

While some customers enjoyed specific menu items like shakes and onion rings, the overall experience varied greatly, with many stating they would not return.
  • BB
    Ben
    Feb 22, 2026
    1.0
    Absolutely terrible sonic, go anywhere but here. stay away 1) ordered online, app said park in any stall. parked in a normal stall, got told next time i need to park in the mobile pickup spot? what does it matter? the place wasn't busy at all. 2) route 44 ocean water was all carbonated water and coconut flavoring, no sprite at all. had to go through the drive through and have this fixed to a normal coke that was not much better. 3) ordered a triple smasher plain with mayo only, got it with ketchup and mustard and mayo. really? do we not know how to follow instructions? I asked for things removed, that should make the job of making the burger EASIER, had to have this remade at the drive through as well. 4) ordered a full size Frito burrito, came out as the smallest burrito iv ever seen, utterly ridiculous. 48$ with tip that was not deserved for 2 people to eat here. ill take my money elsewhere from now on, I can eat for 2 for far less at chilis and get accurate service! or the McDonalds next door!
  • BH
    Brooke Hatfield
    Feb 1, 2026
    1.0
    If I could put 0 I would. I pulled in 15 minutes before “closing” (website says 1 it was 11:45) and only wanted a soda and fried. Sat at the car hop for 5 minutes before anyone answered, was told they be right with me. I sat there for 5 minutes then decided the drive thru would be easier. Pulled through the drive through and was told I’ll be right with you. It is now 4 minutes before closing and was asked “is your order light we are closing” stated I just sat at the car hop for 10 minutes and was asked what my order was and told them no one took it. The guy doesn’t respond so I just say never mind and leave. There were 2 other cars and this is now the 2nd time this has happened the first it was at 6pm
  • LA
    Leyshliann Alicea
    Jan 30, 2026
    1.0
    The food was hard.. and the strawberry lemonade was horrible.. it taste like acrylics…
  • MM
    Madison Mousaw
    Dec 29, 2025
    1.0
    We waited in the drive through for 10 minutes and no one came to help us. So we decided to go inside. No one greeted us. After 5 minutes someone walked from the back and said “are you from DoorDash” and we said no just waiting to order and they proceeded to walk to the back again. After a total of 15 minutes inside and no one coming to help us, we decided to finally leave. Who I assume was a worker was standing there talking to either friends or family who were sitting in the booths and when we walked out she yelled “are yall waiting on something”. That’s some crazy service.
  • BM
    Ben Mayers
    Dec 19, 2025
    1.0
    This place should just close. Over 30 minutes for a single beverage order is insane. Properly staff or close

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others