McDonald's

3.5
2211 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3806 Brewerton Rd, North Syracuse, NY
13212, United States

Hours

Reviews

3.5
2,211 reviews
5 stars
754
4 stars
475
3 stars
403
2 stars
197
1 star
382

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile and delivery orders.

Staff Attitude

Feedback indicated a lack of professionalism and poor customer service from staff, with some customers experiencing rudeness.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and improper food handling.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting that items were often cold, stale, or improperly prepared.
  • KW
    Ken Wilcox
    3 days ago
    3.0
    It's fast food and McDonald's. They messed up my wife's order, but that happens. I loved my egg mcmuffins!
  • RW
    Rachel Warczok
    Jan 5, 2026
    1.0
    This is by far the slowest drive thru McDonald's in the surrounding area. Its absolutely awful. The wait time is like sitting down to eat at a restaurant.....
  • HD
    Hunter Daily
    Dec 31, 2025
    1.0
    Better off going behind counter and making my own food. Ordered 30 min before i got there and had to wait 30 more in drive thru no one in line
  • JB
    justin B
    Dec 23, 2025
    1.0
    I thought fast food was supposed to be fast, not waiting for 30 minutes in the drive thru and then getting your order wrong when you get to the window.
  • MR
    Marla Reschke
    Dec 7, 2025
    1.0
    Very frustrated. Order taken well but waited over 20 minutes for 2 happy meals and a burger. Very poorly managed and workers joking around and uncaring. Drive thru takes precedence and inside diners wait forever for food. Done with this location. Used to be great.

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 3806 Brewerton Rd?

McDonald's at 3806 Brewerton Rd is open from 5:00 AM to 11:00 PM Monday through Sunday.

Is the McDonald's location at 3806 Brewerton Rd open for delivery?

Yes, McDonald's offers delivery services every day from 5:00 AM to midnight.