Dunkin'

4.1
423 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
818 N Main St, North Syracuse, NY
13212, United States

Hours

Reviews

4.1
423 reviews
5 stars
229
4 stars
106
3 stars
37
2 stars
17
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service and incorrect orders, leading to frustration and disappointment.

Staff Attitude

Feedback varied on staff friendliness, with some praising the service while others noted rudeness and unprofessional behavior.

Order Accuracy

Several reviews highlighted consistent issues with order accuracy, particularly with drinks and food items.

Quality of Food and Drinks

While some customers enjoyed the coffee and food, others complained about poor quality and incorrect preparation.

Cleanliness and Environment

The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others found it lacking.
  • AR
    Alexandria Rendino
    Oct 31, 2025
    1.0
    I did not want to have to write this review but I asked for menu item with no meat 2 days in a row had to go back through after getting home. The second time was worse I asked at the window AGAIN if there was no meat and they said no the tickets both times were done correctly but made incorrectly. So I wanted to give them a THIRD chance and they lied and said they don’t make that menu item, but somehow EVERY OTHER Dunkin has it. I know it’s not the best job but seriously I have never seen total inability to do something SO EASY. Disappointing seriously
  • DM
    Drake Marsh
    Aug 7, 2025
    1.0
    They had terrible service and it took 20 mins to get our food and we only ordered 2 things!
  • DV
    Dan Vrabel
    Jul 31, 2025
    1.0
    Waited 15 minutes for coffee and it was black so I went back and they remade it, that took forever as well. Manager(possibly?) was swearing and slamming things around in front of customers complaining that it was busy. Ridiculous and unprofessional.
  • TW
    Tasha West
    Jul 31, 2025
    1.0
    So I go into this Dunkin‘ Donuts and they are busy. Me and another gentleman with his kids got there at the same time. It took them awhile but they finally took my order. The man ordered on the self help screen. I couldn’t cause it wouldn’t take my rewards. So one of the girls took my order. When I got my order the coffee was really sweet so I asked the younger girl if she could add more coffee to it. She says yes just hold on cause she was talking an order. 3-4 minutes go by and the guy that came in the same time I did, came up to the counter and asked for water. The older lady of the two, who had been up at the front making drinks, who also saw me standing there waiting, stopped what she was doing to give the man the two cups of water he asked for and went right back to work like I wasn’t standing there. Maybe I was too dark for her to see. Another thing, every time I go there to order a day dream refresher, which I order the same way at every Dunkin I go to, with almond milk instead of oat milk. This the only location that tells me I can’t have it the way I want to as if they are paying for it for me. I even asked another Dunkin if they were breaking any rules and was told no. I wonder why this particular Dunkin tries to treat me like I’m a invisible person with rights to make the decisions to what I want in my drink. Signed, Disappointing customer who should be able to get good service at the place close to home but I have to go down the road😒
  • SC
    Stefan Chevalier
    Jul 23, 2025
    5.0
    quick fast and accurate... not always on point tho.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in North Syracuse, NY?

Dunkin' in North Syracuse is open daily from 4:00 AM to 7:00 PM.

Does the Dunkin' location at 818 N Main St offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.