Dunkin'

3.8
311 reviews
Decked Out Lattes
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Business Details

5194 W Taft Rd, North Syracuse, NY
13212, United States
(315) 701-0140
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5194 W Taft Rd, North Syracuse, NY
13212, United States

Hours

Reviews

3.8
311 reviews
5 stars
141
4 stars
81
3 stars
31
2 stars
14
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru and mobile order pickups.

Staff Behavior

Feedback highlighted inconsistent staff behavior, with some customers experiencing rudeness and lack of attention from employees.

Product Quality

While some customers praised the coffee and donuts, others noted issues with drink preparation, including incorrect orders and poor taste.

Cleanliness

Several reviews mentioned cleanliness issues, including unsanitary conditions and poorly maintained areas.

Customer Experience

Mixed reviews on customer experience, with some praising friendly staff while others expressed frustration over service and order accuracy.
  • SB
    Steven Burr
    4 days ago
    1.0
    Least competent employees. Bottom of the barrel restaurant. By the way, in the 20 minutes I stood there waiting for my order, I watched the girl making food pick stuff up off of the floor three separate times and changed her gloves exactly zero times. Wore the same gloves the entire time I was in there. So they’ve got that going for them as well.
  • GM
    Gerald Mclean
    Sep 15, 2025
    1.0
    Been there twice, tell them to toast.Bagel never toasted food was cold, took forever to get my food
  • TB
    T B
    Aug 13, 2025
    2.0
    The manager is loud and obnoxious. It almost seems as though she never got enough attention asna child so she needs to make a spectacle of herself to get that missing attention. She really makes me wish I hadn't gone there. The employees don't pay attention to what you order and constantly get your order wrong. Save yourself wasted time and go to the next one
  • AA
    Anon
    Jul 30, 2025
    2.0
    I put in a mobile order to pick up in the store and 45 minutes passed and it still wasn't ready yet I was nearly late for work. Never again will I place an order at this location. They say America runs on Dunkin but the workers here work at a snails pace. The bagel sandwich was disgusting too.
  • RC
    riven carter
    Jul 29, 2025
    5.0
    usually i don’t get good customer service but today when i came to dunkin i came across a wonderful dunkin employee by the name of grace!! she was very sweet and very respectful towards me she’s very professional and greeted me with a smile. she’s very sweet and made my day so much better by using such kind words. i will definitely be coming back :)
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Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in North Syracuse, NY?

Dunkin' in North Syracuse, NY is open daily from 4:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for your convenience.