Arby's

4.0
789 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3813 Brewerton Rd, North Syracuse, NY
13212, United States

Hours

Reviews

4.0
789 reviews
5 stars
365
4 stars
221
3 stars
120
2 stars
26
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food being cold, dry, or not freshly prepared, while others praised specific items like the turkey sliders and beef sandwiches.

Customer Service

Mixed reviews on service; some praised friendly and helpful staff, while others experienced rudeness and unprofessional behavior.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty tables and restrooms.

Order Accuracy

Multiple customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
  • KK
    kevin keough
    Dec 24, 2025
    5.0
    Fast, clean, friendly , very friendly. A very good experience well above average fast food places. Well run.
  • KF
    kim freeman
    Oct 10, 2025
    3.0
    Cold sandwich
  • BJ
    Bridget Jardine
    Sep 26, 2025
    1.0
    Food was dry and old, drive thru forgot some of our food. Dont recommend!
  • CJ
    Cheryl Joyce
    Aug 15, 2025
    5.0
    Dan the man, and his staff are amazing. The restaurant is very clean! Customer service impeccable! I watched as they helped an elderly couple with ordering and bringing food to them. It was so awesome to see the caring nature especially in fast food. Arby's has a variety of food instead of just chicken or burgers!
  • TO
    That OnePipit
    Jul 25, 2025
    5.0
    It's Arby's they indeed have the meat 🍖 and mozzarella sticks