Chip City

4.7
183 reviews

About

Dessert ShopBakery
Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.

Location

Chip City
1240 Deer Park Ave, North Babylon, NY
11703, United States

Hours

Reviews

4.7
183 reviews
5 stars
157
4 stars
9
3 stars
5
2 stars
4
1 star
8

What are people saying?

AI-generated from recent customer reviews

Cookie Quality

Customers consistently praised the cookies for being fresh, delicious, and having a variety of flavors.

Customer Service

While many reviews highlighted friendly and helpful staff, there were notable complaints about poor service and lack of communication from management.

Atmosphere

The store's ambiance was frequently described as inviting and clean, contributing positively to the overall experience.

Pricing Concerns

Some customers found the cookies to be on the expensive side, which affected their willingness to return.

Community Engagement

There were mixed feelings about the business's responsiveness to community outreach efforts, with some customers feeling ignored.
  • VB
    Ven B
    6 days ago
    5.0
    Jeyson was so sweet let me pick the biggest cookie.She was very helpful and gave me suggestions on which cookies I should buy.And she gave my daughter a token to play at the claw machine.The cookies were delicious I will be coming back.
  • DP
    Danielle Paulich
    Dec 4, 2025
    5.0
    cookies are great
  • MT
    Michael Tomczyk
    Nov 30, 2025
    5.0
    Nice big cookie
  • JI
    Jen Irene
    Nov 12, 2025
    1.0
    This review isn't about the quality of the cookie because they are delicious. This review is about dealing with management and chip city customer service itself. My daughter had a wonderful idea to start a blanket drive for the holidays to visit nursing homes in our community and hand out blankets to residents who have no one for the holidays that visit them. As an additional idea my daughter thought maybe some local places could donate a sweet treat to bring to these people to make their holidays a little better. I had reached out to the store numerous times with the information and contact iinfo and never received a call even when the district manager was in store that day. Also emailed chip city customer service twice and wasn't even acknowledged. If they were unable to donate I can understand but a response would have been nice... some kind of response. I find it absolutely bride and disrespectful. I figured it would have been good for business also to show the store helps out the community for a good heartfelt cause but I guess not. I will really rethink my decision when I need a sweet treat in my life to go and visit this store. **still no response even to the review I will no longer give this company my business **
  • AM
    Alaina Manuel
    Nov 9, 2025
    5.0
    We went in and it smelt amazing you just get hit with the sweet smell as you walk in.The person working at the front helping us was very kind and very helpful when we needed help picking from the many delicious looking choices.we walked out with the cookies and as soon as we took our first bites we were in loveeeeeee.we got the chocolate smores,smores,and the chocolate chip cookies and they were all amazing and so moist and soft on the inside and just the perfect cookie.Will definitely be coming back for more.

Frequently Asked Questions About Chip City

What are the operating hours of Chip City in North Babylon?

Chip City in North Babylon is open daily from 11:00 AM to midnight.

Where is Chip City located?

Chip City is located at 1240 Deer Park Ave, North Babylon, NY 11703, USA.