Wendy's

3.6
1257 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7515 Niagara Falls Boulevard, Niagara Falls, NY
14304, United States

Hours

Reviews

3.6
1,257 reviews
5 stars
472
4 stars
277
3 stars
207
2 stars
104
1 star
197

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and polite, creating a positive atmosphere.

Order Accuracy

Frequent complaints about missing items or incorrect orders, particularly in drive-thru service.

Food Quality

Mixed reviews on food quality; some items were reported as cold or poorly prepared, while others were enjoyed.

Service Speed

Customers noted slow service, especially during peak times or when the restaurant was understaffed.

Cleanliness

Some reviews highlighted cleanliness of the restaurant, while others mentioned unsanitary conditions.
  • GB
    Gina Baughman
    Nov 16, 2025
    1.0
    I used the drive thru said "No onions" on both number 1. One double cheeseburger had three onion rings and the other did not have any. I asked for a Dr. Pepper they were out had to get a Coke instead. I asked for BBQ sauce for my nuggets and didn't receive a single container! I had to go to this location bc Burger King was so busy!!! I should have honestly waited for BK. I'm just sad and mostly disappointed.
  • GZ
    guy zaczek
    Nov 8, 2025
    5.0
    I had a sandwich special. It was both cheap and delicious. I keep water in the car and no one really Needs french fries 🍟. Thanks for keeping prices low for many who need this option.
  • TB
    Ty Ba
    Nov 5, 2025
    5.0
    The chicken tendies are amazing.
  • CJ
    Christen J
    Nov 1, 2025
    1.0
    Staff neglected to give us all good items from drive thru and associate was very rude on the phone when I called to fix the situation. So far, unresolved.
  • AG
    Anne Garner
    Sep 28, 2025
    5.0
    I just wanted to share my experience.yesterday. My Granddaughter, and I stopped there about 4:45.The drive through was extremely long, so we went inside for our food to go. Apparently they were short staffed.Three people working. When I walked in the girl behind the counter said I'll be right with you. If you could please be patient. I said, absolutely no worries take your time as I work in a restaurant. That girl could not have been more polite.She was so sweet to my Granddaughter. I wish I would have got her name. She was so kind and so professional.So I just wanna give a big shout out to her. When my Granddaughter walked out of the building, she said, we should come to this one more often.She was so nice.I want to come back and see her. So thank you.That is not an easy job.And I just want to let you know that you made someone's day.

Frequently Asked Questions About Wendy's

Is 522 Niagra Falls Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.