Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,101 reviews
5 stars
440
4 stars
249
3 stars
179
2 stars
71
1 star
162
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude staff, slow service, and incorrect orders, leading to a negative customer experience.
Food Quality
Many customers reported cold, overcooked, or incorrect food items, with some expressing concerns about food safety and cleanliness.
Cleanliness
The restaurant was frequently described as dirty, with messy dining areas and unsanitary conditions noted by several customers.
Management Issues
Reviews indicated poor management practices, including unprofessional behavior from managers and lack of staff training.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain menu items.
- MMMeg1 day ago1.0This place is absolutely falling apart. Do not waste your money here unless you have over a half an hour to spend waiting in the drive-through. And mind you I still don’t have my food. I was told to pull up and park. And everyone behind me has been getting their food and leaving. There’s multiple people in there. I truly don’t understand how you can say. This is fast food when I literally could’ve had my food faster at a restaurant…. Make that make sense. And even after waiting for over 30 minutes, I still have to pay full price? It’s absolutely horrendously horrible how much these companies don’t care about your time. They want all your money, but don’t want to give actual service in return for said money. And FYI no one’s in the parking lot. Two cars are in the drive thru but yet we’re waiting over 35 minutes now. They seem to be making all of the DoorDash orders But only for the people that are coming to pick it up for delivery. I purposely placed my order on DoorDash, so it would be ready by the time I got here to pick it up. Jokes on me. After I actually receive my food, (If the world hasn’t ended by then) I will update with photos and my DoorDash information to show proof. Just don’t waste your money go across the street to Tim Hortons. Or go to Aldi And make yourself a burger it’ll literally take you less time. And probably be 10 times healthier. Whoever the manager is… My goodness you need to get your store together..
- EWEugene WhiteDec 21, 20255.0They deserve 100 stars. Food was fast!
- CCCatdaddykingDec 4, 20255.0It's only a good place to go to when I'm working cus u will always be treated right
- HPHarriet PennyNov 20, 20251.0It was not hot I asked for fresh food and didn't get it
- ASAlan SwiftNov 8, 20251.0Manager working at the counter was rude and I ordered 2 original crispy chicken sandwiches and he gave me the kids meal chicken sandwich. Won't be going back if he is at the counter. And no wonder nobody stays there and work with the rude manager
Frequently Asked Questions About Wendy's
Is 515 Porter Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 6020 Porter Road, Niagara Falls, NY?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's at 6020 Porter Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, breakfast is served here including combos, sandwiches, coffee, and sides.
How can I contact Wendy's at 6020 Porter Road for questions or feedback?
You can call this location directly at (716) 297-6088 or reach the Customer Care team via their Live Chat or message on the Wendy's Contact page.
Is delivery available from Wendy's near me?
Delivery availability can be checked on the Wendy's app or at order.wendys.com by entering your address in the delivery search field.
What payment methods are accepted at Wendy's on Porter Road?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I view the menu and prices for Wendy's at this location?
Menu and pricing can be viewed at order.wendys.com or through the Wendy's mobile app by selecting this location.
Which nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Tim Hortons for coffee, Walmart for shopping, or Niagara's Honeymoon Sweets for candy and treats.
Is there a nearby gas station or travel center close to Wendy's at 6020 Porter Road?
Yes, Quicklee's Niagara Falls Travel Center and CAT Scale truck gas station are conveniently located nearby for fueling needs.
Are there any automotive repair services near Wendy's?
Yes, there are several nearby including Jocoy's Collision, Makenzies Automotive, and Mac Kenzies Automotive for vehicle repairs and maintenance.