Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Niagara Falls Subway® Restaurant at 2608 Pine Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
410 reviews
5 stars
216
4 stars
86
3 stars
45
2 stars
21
1 star
42
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or aggressive.
Service Quality
There were numerous complaints about incorrect orders, long wait times, and poor handling of online orders, leading to frustration among customers.
Food Quality
While some customers enjoyed the food, there were significant complaints about the freshness and preparation of sandwiches, with reports of missing ingredients and poor taste.
Cleanliness
Several reviews highlighted issues with cleanliness, including unsanitary conditions in the restaurant and poor hygiene practices by staff.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and expressed overall satisfaction with their visits.
- MMM MNov 9, 20252.0I asked for the battered chicken sub but was given the kind of chicken that goes in the chicken and bacon ranch, it's not battered. Please give people what they ask for. We're paying!
- SWSadia WaqasOct 30, 20251.0Worst experience ever. Staff made my order wrong and when I said why you made wrong she said she dont have veggie patties so made order which ever I like. Go online and Cancel your order I know I made it wrong but will not do any thing. When I ask for manager she said same thing yeh we made is wrong because we are out of veggie patty but we can take your order back or cancel your order that what our owner told. Go do online compliance and get your money back. Very rude staff I place order on October 30 between 6-7pm.
- SFstevie fergusonOct 16, 20251.0if i could give zero i would! they have very ignorant employee there and she should not be in customer service, shes attitude filled everytime i have gone in there and now when she was told she made an order wrong she decided to scream at her customer instead of speaking with them and trying to figure things out.
- LHLee HaartOct 8, 20251.0The manager is still rude the one cool girl with the alternative style was the go to upset she left she was great at making food and her service skills were great too she should’ve been the manager Courtney the manager now is very rude and and doesn’t know how to talk to people.
- MDMarvontè DyeOct 5, 20255.0Huge thanks to the two ladies working today, 10/5/25 at 1:20 p.m., for the excellent service. I especially want to recognize Sam—she was incredibly professional, courteous, and attentive to my order. I’m very particular about how I like my subs, and she didn’t hesitate to accommodate every detail without rushing me. She deserves a raise!
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
The Subway restaurant is located at 2608 Pine Ave, Niagara Falls, NY 14301, USA.
What are the operating hours of the Subway at 2608 Pine Ave?
This Subway is open every day from 8:00 AM to 9:30 PM.
What types of services does this Subway offer for ordering?
Subway at 2608 Pine Ave offers in-store pickup, curbside pickup, and delivery services.
Does this Subway restaurant provide catering services?
Yes, this Subway location offers catering services to help with your food needs.
Can I dine inside at the Subway on Pine Ave?
Yes, the Subway at 2608 Pine Ave serves dine-in customers and also offers drive-through service.
What meals are served at this Subway location?
This Subway restaurant serves breakfast, lunch, and dinner.
Where can I view the menu for this Subway?
You can view the menu online at https://subway.com/en-us/restaurant/28754-0/menu/
How can nearby attractions enhance my visit to the Subway at 2608 Pine Ave?
You can enjoy a meal at Subway before or after visiting nearby places such as Bowl-O-Drome, a bowling alley, or Caribbean Flava, a nearby Jamaican restaurant.
Are there any automotive services near the Subway on Pine Ave?
Yes, Good Guys Automotive & Transmission and Goodguys Automotive are nearby for tire and transmission repairs, which is convenient if you need vehicle service when visiting Subway.
What nearby shops can I visit along with Subway at 2608 Pine Ave?
In the area, you can visit Fashion King for men’s clothing, Bambi’s Consignment Boutique for women’s clothing, and Aaron's Inc. for furniture shopping.