We are proud to be family owned and operated for 3 generations and over 60 years in business. Sammy Musolino was the originator of the "1/2 Tray" of Pizza which has become a staple to our community.
Many customers reported issues with burnt, cold, or improperly prepared food, including pizza and wings.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times for orders.
Consistency
Customers expressed frustration over inconsistent food quality and order accuracy, with many stating their orders were frequently incorrect.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly highlighting the wings and pizza when prepared correctly.
PL
Paul Lucier
Feb 19, 2026
1.0
Ordered through Door Dash. Took forever (over 90 mins). Pizza was overcooked and underwhelming. Chicken fingers came with celery sticks that were soggy and inedible since they were underneath the chicken. No utensils or napkins. Terrible experience.
BW
Britany Watson
Feb 13, 2026
5.0
Those Cinnabon flavored wings? Chefs kiss 😚 sounds strange but it bangsss🔥
DR
Danielle Ruhl
Feb 8, 2026
2.0
We had a party of 14 yesterday evening. Ordered a tray of pizza, 50 wings, couple subs and fries. We were the ONLY table in the restaurant the entire time. Our tray of pizza was served after an hour of waiting. Then, we waited another 20 mins for the rest of our food. When one of us finally got up to ask our waitress who had not been over to check on us at all, we were surprised to find out the kitchen staff boxed up the rest of our food and it had been sitting out the entire time. To top it off, we were charged with everything we ordered and automatic gratuity because we were a large party. The waitress tried to blame the kitchen staff, but as a former waitress myself, I would have been asking where my table’s food was. This is a long time establishment in NF and food is typically good. Hopefully they get more competent staff.
GT
Gina Tipton
Feb 2, 2026
1.0
I ordered chicken wings the insides were all black I threw them away and my kids told me to call to get a refund is took pictures of them they were all bad
CJ
Carter Jheryl
Jan 23, 2026
1.0
had a very disappointing experience with this location. My pizza took over two hours to arrive, and when it finally did, it was ice cold. On top of that, the blue cheese I ordered was missing.
When I called, I was initially told the order would be remade. Shortly after, I was told it wouldn’t be because I “was never charged for the blue cheese,” which completely missed the point—the issue was the overall service and quality.
The most upsetting part was the interaction with the manager. She was extremely rude, cut me off repeatedly, and wouldn’t allow me to explain my concerns. That level of unprofessionalism is unacceptable.
Between the long wait time, cold food, missing items, and poor customer service, I will not be ordering from here again.
Sammy's Pizzeria is a family-owned business that has been operating for over 60 years, spanning three generations. Sammy Musolino originated the popular "1/2 Tray" of Pizza, a community staple.
Where is Sammy's Pizzeria located?
Sammy's Pizzeria is located at 1400 Hyde Park Blvd, Niagara Falls, NY 14305, USA.
What types of services does Sammy's Pizzeria offer?
Sammy's Pizzeria offers both in-store pickup and delivery services for their menu items.
How can I place an order with Sammy's Pizzeria?
Orders can be placed online through their delivery website at https://sammys.blizzfull.com/.
Can I make a reservation at Sammy's Pizzeria?
Yes, reservations can be made via their website at https://sammyspizzeria.co/.
What types of food does Sammy's Pizzeria specialize in?
Sammy's Pizzeria specializes in pizza and Italian cuisine.
What nearby places can I visit after dining at Sammy's Pizzeria?
After dining at Sammy's, you can visit local attractions such as Hyde Park Baseball Field, Sal Maglie Stadium, and the Hyde Park Rose Garden for recreational activities and events.
Are there nearby places where I can get dessert or snacks after visiting Sammy's Pizzeria?
Yes, nearby you can visit Porky’s Hotdogs, an American restaurant known for hot dogs, or Casino Moranis for bar and pub-style snacks and drinks.
Is it easy to find Sammy's Pizzeria using nearby landmarks or businesses?
Yes, Sammy's Pizzeria is close to well-known local businesses like Benevento Realty and Triple C. Auto Custom Auto & Accessories, which can help you locate it easily.
What phone number can I use to contact Sammy's Pizzeria?
You can reach Sammy's Pizzeria by phone at +1 716-297-8442.
Brand Certified Facts from Sammy's Pizzeria
Sammy's Pizzeria partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: