Panera Bread

4.1
1136 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Niagara Falls is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1508 Military Road, Niagara Falls, NY
14304, United States

Hours

Reviews

4.1
1,136 reviews
5 stars
617
4 stars
264
3 stars
118
2 stars
45
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While some customers enjoyed the food, many noted a decline in quality and portion sizes, with complaints about incorrect customizations.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in the bathrooms and dining areas.

Pricing Concerns

Several customers expressed that the prices were too high for the portion sizes and quality of food received.

Staff Attitude

Customer service was inconsistent, with some staff being friendly and helpful, while others were reported as rude or dismissive.
  • KH
    Kaye Hamilton-Smith
    Nov 17, 2025
    5.0
    The new garden salad and butternut soup were delicious. Fast service. Fair prices.
  • LB
    Lori Brid
    Nov 6, 2025
    4.0
    No real flavor very expensive.
  • JE
    Jacob E
    Oct 27, 2025
    5.0
    I almost didn't go after reading the reviews, but I had a pleasant experience here
  • BC
    Buffalo Cars
    Oct 17, 2025
    2.0
    I asked for a couple ketchup packets and the little pink haired creature said we don't carry ketchup which is beyond me ...Weird every time I go there I get ketchup
  • CC
    Cassandra
    Oct 8, 2025
    2.0
    It is super expensive for what you get and the staff never seem to know what is going on. The wait is unusual long for soup and sandwiches or a bagel.

Frequently Asked Questions About Panera Bread

Does Panera Bread Niagara Falls accept reservations?

No, Panera Bread Niagara Falls does not accept reservations.

What are the typical opening hours for Panera Bread Niagara Falls?

Panera Bread Niagara Falls is open from 7:00 AM to 9:00 PM on weekdays, and from 7:00 AM to 8:00 PM on weekends.