Panera Bread

4.1
1137 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Niagara Falls is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1508 Military Road, Niagara Falls, NY
14304, United States

Hours

Reviews

4.1
1,137 reviews
5 stars
619
4 stars
264
3 stars
118
2 stars
45
1 star
91

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were numerous complaints about incorrect orders, missing items, and declining quality.

Customer Service

Customer service experiences varied widely, with some staff being praised for friendliness and helpfulness, while others were criticized for rudeness and poor handling of orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and bathrooms, which detracted from the overall dining experience.

Pricing

Many customers felt that the prices were too high for the portion sizes and quality of food received.

Service Speed

Customers frequently reported long wait times for their orders, even when the restaurant was not particularly busy.
  • MM
    Michelle McNeilly
    Dec 11, 2025
    5.0
    1st time to Panera! Absolutely loved the atmosphere and the food options were outstanding! Soup and salad were fantastic!
  • KH
    Kaye Hamilton-Smith
    Nov 17, 2025
    5.0
    The new garden salad and butternut soup were delicious. Fast service. Fair prices.
  • LB
    Lori Brid
    Nov 6, 2025
    4.0
    No real flavor very expensive.
  • JE
    Jacob E
    Oct 27, 2025
    5.0
    I almost didn't go after reading the reviews, but I had a pleasant experience here
  • BC
    Buffalo Cars
    Oct 17, 2025
    2.0
    I asked for a couple ketchup packets and the little pink haired creature said we don't carry ketchup which is beyond me ...Weird every time I go there I get ketchup

Frequently Asked Questions About Panera Bread

Does Panera Bread Niagara Falls accept reservations?

No, Panera Bread Niagara Falls does not accept reservations.

What are the typical opening hours for Panera Bread Niagara Falls?

Panera Bread Niagara Falls is open from 7:00 AM to 9:00 PM on weekdays, and from 7:00 AM to 8:00 PM on weekends.