CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Niagara Falls is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
While some customers enjoyed the food, many noted a decline in quality and portion sizes, with complaints about incorrect customizations.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the bathrooms and dining areas.
Pricing Concerns
Several customers expressed that the prices were too high for the portion sizes and quality of food received.
Staff Attitude
Customer service was inconsistent, with some staff being friendly and helpful, while others were reported as rude or dismissive.
KH
Kaye Hamilton-Smith
Nov 17, 2025
5.0
The new garden salad and butternut soup were delicious. Fast service. Fair prices.
LB
Lori Brid
Nov 6, 2025
4.0
No real flavor very expensive.
JE
Jacob E
Oct 27, 2025
5.0
I almost didn't go after reading the reviews, but I had a pleasant experience here
BC
Buffalo Cars
Oct 17, 2025
2.0
I asked for a couple ketchup packets and the little pink haired creature said we don't carry ketchup which is beyond me ...Weird every time I go there I get ketchup
CC
Cassandra
Oct 8, 2025
2.0
It is super expensive for what you get and the staff never seem to know what is going on. The wait is unusual long for soup and sandwiches or a bagel.
Does Panera Bread Niagara Falls accept reservations?
No, Panera Bread Niagara Falls does not accept reservations.
What are the typical opening hours for Panera Bread Niagara Falls?
Panera Bread Niagara Falls is open from 7:00 AM to 9:00 PM on weekdays, and from 7:00 AM to 8:00 PM on weekends.
Can I order delivery from Panera Bread Niagara Falls?
Yes, Panera Bread Niagara Falls offers delivery service daily from 7:00 AM to 9:00 PM on weekdays and until 8:00 PM on weekends.
Does Panera Bread Niagara Falls have a drive-thru service?
Yes, Panera Bread Niagara Falls has a drive-thru available for convenient ordering and pickup.
What payment methods are accepted at Panera Bread Niagara Falls?
Panera Bread Niagara Falls accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Panera Bread Niagara Falls offer catering services?
Yes, Panera Bread Niagara Falls offers catering as part of their services.
What types of meals are served at Panera Bread Niagara Falls?
Panera Bread Niagara Falls serves breakfast, lunch, brunch, and dinner.
What are some nearby points of interest that I can visit before or after dining at Panera Bread Niagara Falls?
Nearby points of interest include Reservoir State Park for outdoor activities, Olive Garden for Italian cuisine, and Hilton Airport if you are traveling.
How can the nearby Hilton Airport help me when visiting Panera Bread Niagara Falls?
Hilton Airport nearby provides convenient lodging and transportation services, making it easier for travelers to find Panera Bread Niagara Falls.
Are there other dining options close to Panera Bread Niagara Falls?
Yes, nearby dining options include Viola's Submarine Shop for sandwiches, Qdoba Mexican Grill for Mexican cuisine, and Chili's Grill & Bar for American dining.