Five Guys

4.4
1138 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1785 Military Road in Niagara Falls is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1785 Military Road, Niagara Falls, NY
14304, United States

Hours

Reviews

4.4
1,138 reviews
5 stars
739
4 stars
249
3 stars
75
2 stars
27
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious and fresh, with many noting the generous portions.

Staff Friendliness

The staff received high marks for being friendly, helpful, and engaging, contributing positively to the overall dining experience.

Service Issues

Some customers reported delays in service and order inaccuracies, particularly during busy times, which affected their overall satisfaction.

Cleanliness

While many noted the restaurant was clean, there were occasional complaints about wet floors and unsanitary conditions in certain areas.

Pricing

Several reviews mentioned that while the food is good, it is considered pricey for fast food, leading to mixed feelings about value.
  • KB
    Kristen Boyer
    2 days ago
    4.0
    I'm a regular customer so I love that the workers always put me in a great mood and they always know how to make sure that I continue to come back. If you don't like fast food but love burgers and fries and milk shakes they are the go to fresh food and never a disappointment 👌👍
  • TA
    Teena Austin
    Nov 13, 2025
    3.0
    Order was entered incorrectly but we checked receipt and luckily caught it. Fries were very well done and almost seemed like may have been cooked twice. For some reason, 5 Guys in Chicago area tastes so much better with amazing fries. Don't know what's going on at this location. Very expensive too, for fast food.
  • AU
    Akin Ulusoy
    Nov 12, 2025
    4.0
    We ate a burger and a sausage sandwich here-pretty damn tasty. Five Guys fries? Hands down the best.
  • KE
    Kimberly Evans
    Nov 5, 2025
    5.0
    It’s not a cheap burger but man is it good. I like this location as everyone who works there is always friendly and they all seem to be enjoying themselves which I think is spectacular… and the food is always on point.
  • JC
    Jaime Cherry
    Oct 27, 2025
    5.0
    This place is awesome, best burger and fries. The peanuts make it even better. I wish we had this in Canada.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.