Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.4
617 reviews
5 stars
379
4 stars
150
3 stars
47
2 stars
15
1 star
26
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the delicious ice cream and Blizzards, noting their favorites and the overall taste.
Customer Service
Feedback highlighted poor customer service experiences, with many customers reporting rude or apathetic staff and a lack of training.
Cleanliness
The location was noted for being clean, although some customers mentioned issues with staff not cleaning tables.
Limited Menu
Several reviews pointed out the limited food options available, primarily hot dogs, which disappointed some customers.
Inconsistent Experience
Customers reported varying experiences, with some enjoying quick service while others faced long waits and issues with orders.
- MDMike DombrowskiOct 28, 20254.0Its Dairy Queen, the ice cream is good, tastes great, no issues there. On one visit earlier this year we got a different flavor blizzard than what we ordered (still ate it, it was pretty good.) The employees, however, need some training or help. It seems they are more interested in finishing talking to each other or their friends rather than customers. How about a little eye contact when talking also (kinda makes you feel like they are actually LISTENING to the order?)
- ASAaron ShuttOct 22, 20255.0Yummy
- MMM MSep 29, 20254.0Blizzard is great but was a bit messy with chocolate on the outside of the cup.
- RORon OstertagSep 26, 20255.0They're consistent... you know what you're getting
- CTChrista TraneSep 19, 20252.0Poor customer service. Today’s youth should have to go through customer service training. Starts with “Go ahead”?. Opens the window and says “Here you go”.
Frequently Asked Questions About Dairy Queen (Treat)
What are the operating hours of Dairy Queen (Treat) in Niagara Falls, NY?
Dairy Queen (Treat) is open from 10:30 AM to 9:30 PM Sunday through Thursday, and from 10:30 AM to 10:00 PM on Fridays and Saturdays.
Where is Dairy Queen (Treat) located in Niagara Falls?
It is located at 2301 Military Rd, Niagara Falls, NY, 14304-1501, USA.
What types of treats does Dairy Queen (Treat) specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, frozen novelties, and ice cream cakes.
Does Dairy Queen (Treat) offer drive-thru service?
Yes, this location offers drive-thru service for your convenience.
Is Dairy Queen (Treat) family-friendly and accessible for children?
Yes, it is family-friendly with booster seats and high chairs available, and welcomes kids.
Can I order Dairy Queen (Treat) products online for pickup?
Yes, you can place an order online for pickup through their official order website.
Are there any automotive services near Dairy Queen (Treat) if I need a car check?
Yes, Firestone Complete Auto Care and Marshall Transmission & Automotive are nearby automotive repair shops you can visit.
Where can I find transportation services close to Dairy Queen (Treat)?
The NFTA Niagara Falls Transportation Center is nearby, making it convenient to access public transportation to and from Dairy Queen.
What nearby stores are there for shopping before or after visiting Dairy Queen (Treat)?
You can visit Big Lots, Burlington, or Citi Trends for clothing and discount shopping near Dairy Queen.
Does Dairy Queen (Treat) provide any mobile deals or loyalty rewards?
Yes, Dairy Queen offers mobile deals and a rewards program available through their mobile app for exclusive offers.